SmallBusinessBank Reviews -

3.2 / 5
55% of users recommend this
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Latest Reviews


“NOT good for CALIFORNIA business that plan to GROW”

Written on: 25/01/2016 by mvasquez33 (1 review written)

I made the mistake of opening my California business bank account with a KANSAS bank that must follow the rules of KANSAS. News to you Small Business Bank/Gardner Bank - different states operate differently and have different requirements. Specifically, I filed a DBA under my corporation and Small Business Bank wouldn't accept my DBA because it wasn't filed with the State. News flash SBB, CA has its businesses filing their DBAs through the County. The CA Secretary of State only handles… Read Full Review

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“Waste of Time!!!”

Written on: 09/08/2014 by McCormickwa338 (1 review written)

I opened an account with SBB to fund a new business buying and renting properties, and when I tried to fund it, I received a call telling me that they were returning the wire and closing my account because the funds were too large. The funding amount was about $240,000 which, in my mind, is not that large of a business. I was told that this was over their limit. I said that there was no mention of a limit on their website, which she admitted and said they were changing the wording to address… Read Full Review

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“I Love SBB for Good Reasons”

Written on: 23/03/2014 by jack-o1260 (1 review written)

After banking with (SBB) for a few months now, I am loving it. Here's why. The customer service is absolutely fantastic. The main customer service team is always ready to help you with anything and everything. You can always hit them up via live chat and you can expect your issue to be resolved to your satisfaction. Most of all, SBB offers for free what other banks charge an arm and a leg for. I am really amazed by the negative reviews. They are not legitimate at all in… Read Full Review

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“ Shady verification process”

Written on: 28/02/2014 by julia-reviewcentre (1 review written)

I applied for a No Bull Checking account online, filled out the form and passed the ID verification successfully (as promised, took 2 minutes). 3 hours later I received an email... with a link to "ID verification". The link was actually to Docusign, a site that allows to sign documents electronically, not specifically an ID verification site. I noticed that they used an alias of my name different from my legal name I put on the form (was the alias taken from the internet or something? as I… Read Full Review

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“$500 Surprise Fee for No-Fee No Bull Checking >:(”

Written on: 13/02/2014

I just today turned down I applied a week ago for their No Bull Checking and had to wait while they requested my proof of business documents and so on. Finally received the approval paperwork this morning. Now, I doublechecked their site - for No Bull Checking, it says no minimum balance, and NOTHING about a deposit anywhere, even on their fees page. The 3-page approval document they sent even says Initial Deposit $0 on the first page, but on the third page asks for… Read Full Review

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“best online business bank!”

Written on: 09/01/2014

My business account was officially opened today. It's as real as it gets! I first researched online FDIC Bank Find & their FDIC Certificate #25744. They have three branches in Gardner, KS. Then I started the process. I called the mngr. on the email 2 days after setting it up (to check on my status) & found out that you need to send the documents individually. I first sent them as a group file & they only saw the first item. Then, it was smooth sailing. I love it since there are no… Read Full Review

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“Best business bank ever”

Written on: 04/01/2014 by Jac6909 (1 review written)

Ive been dealing with SBB for about 2 years. I do all my deposits with there check scanner. Any service I need is handled over the phone. I've saved thousands of dollars by changing to SBB… Read Full Review

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“Easy and Very Secure”

Written on: 01/11/2013

I was impressed with how easy it was to open an account. While it was hassle free for me, I could really tell that security is extremely important to them. That was refreshing! The customer service has also been a breath of fresh air. They have been extremely knowledgeable and convey that they are happy to help. They have even been willing to walk me through steps of online banking. The security is top notch. I would recommend this bank to anyone who is tired of bank fees and hassle… Read Full Review

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“One word - RUBBISH!”

Written on: 18/10/2013

Do NOT use Small Business Bank!!! Here is the reply I got - after stupidly taking the other reviews on this site for the real thing and entering all my personal information into their online "Secure" application: exact quote: "Thank you for your application to open a Smallbusinessbank… checking account. You failed to pass the ID test when you submitted your application which resulted in an automatic denial of your application. Your application has been deleted from our database. No… Read Full Review's Comment

Written on: 04/11/2013

I apologize that you had this experience with us. As noted in other reviews, we take security very seriously at smallbusinessbank. The reason you were given that response was due to a failure to pass the ID verification of your application submission. With that being said, if you would like to give me a call to discuss I would be happy to help you. Ask for David (I am one of the Managers) Thank you for the feedback.

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“No Bull Business Checking”

Written on: 21/04/2013

After finding SBB online I opened a business account with remote deposit using a scanner. SBB sent me a scanner ,the rest is history. Always avaiable via phone if we need them. I also opened a high yeald savings account. The bank I quit was rasing there checking account fees every year. This place is great… Read Full Review

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“Great Bank for a Small Business! Finally, one with no...”

Written on: 12/03/2013

I found the process of setting up this account to be very easy. In addition, the level of customer service that you have provided is as impressive as any I have ever experienced; including that provided by my personal bankers. Really makes me miss the days when a bank president in Crete, NE called me just a few days after I returned home from the military and asked me to stop by and see him. During that visit, he handed me an envelope and told me to take it to any auto dealer, pick out any new… Read Full Review

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