SmallBusinessBank Reviews - www.smallbusinessbank.com

★★★★☆
3.7 / 5
From 9 reviews
67% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
SmallBusinessBank - www.smallbusinessbank.com - Ask a question now

Media Gallery for SmallBusinessBank - www.smallbusinessbank.com

SmallBusinessBank - www.smallbusinessbank.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“I Love SBB for Good Reasons”

Written on: 23/03/2014 by jack-o1260 (1 review written)

After banking with SmallBusinessBank.com (SBB) for a few months now, I am loving it. Here's why. The customer service is absolutely fantastic. The main customer service team is always ready to help you with anything and everything. You can always hit them up via live chat and you can expect your issue to be resolved to your satisfaction. Most of all, SBB offers for free what other banks charge an arm and a leg for. I am really amazed by the negative reviews. They are not legitimate at all in… Read Full Review

Report this review
★☆☆☆☆

“ Shady verification process”

Written on: 28/02/2014 by julia-reviewcentre (1 review written)

I applied for a No Bull Checking account online, filled out the form and passed the ID verification successfully (as promised, took 2 minutes). 3 hours later I received an email... with a link to "ID verification". The link was actually to Docusign, a site that allows to sign documents electronically, not specifically an ID verification site. I noticed that they used an alias of my name different from my legal name I put on the form (was the alias taken from the internet or something? as I… Read Full Review

Report this review
★☆☆☆☆

“$500 Surprise Fee for No-Fee No Bull Checking >:(”

Written on: 13/02/2014

I just today turned down SmallBusinessBank.com. I applied a week ago for their No Bull Checking and had to wait while they requested my proof of business documents and so on. Finally received the approval paperwork this morning. Now, I doublechecked their site - for No Bull Checking, it says no minimum balance, and NOTHING about a deposit anywhere, even on their fees page. The 3-page approval document they sent even says Initial Deposit $0 on the first page, but on the third page asks for… Read Full Review

Report this review
★★★★★

“best online business bank!”

Written on: 09/01/2014

My business account was officially opened today. It's as real as it gets! I first researched online FDIC Bank Find & their FDIC Certificate #25744. They have three branches in Gardner, KS. Then I started the process. I called the mngr. on the email 2 days after setting it up (to check on my status) & found out that you need to send the documents individually. I first sent them as a group file & they only saw the first item. Then, it was smooth sailing. I love it since there are no… Read Full Review

Report this review
★★★★★

“Best business bank ever”

Written on: 04/01/2014 by Jac6909 (1 review written)

Ive been dealing with SBB for about 2 years. I do all my deposits with there check scanner. Any service I need is handled over the phone. I've saved thousands of dollars by changing to SBB… Read Full Review

Report this review
★★★★★

“Easy and Very Secure”

Written on: 01/11/2013

I was impressed with how easy it was to open an account. While it was hassle free for me, I could really tell that security is extremely important to them. That was refreshing! The customer service has also been a breath of fresh air. They have been extremely knowledgeable and convey that they are happy to help. They have even been willing to walk me through steps of online banking. The security is top notch. I would recommend this bank to anyone who is tired of bank fees and hassle… Read Full Review

Report this review
★☆☆☆☆

“One word - RUBBISH!”

Written on: 18/10/2013

Do NOT use Small Business Bank!!! Here is the reply I got - after stupidly taking the other reviews on this site for the real thing and entering all my personal information into their online "Secure" application: exact quote: "Thank you for your application to open a Smallbusinessbank… checking account. You failed to pass the ID test when you submitted your application which resulted in an automatic denial of your application. Your application has been deleted from our database. No… Read Full Review

Smallbusinessbank.com's Comment

Written on: 04/11/2013

I apologize that you had this experience with us. As noted in other reviews, we take security very seriously at smallbusinessbank. The reason you were given that response was due to a failure to pass the ID verification of your application submission. With that being said, if you would like to give me a call to discuss I would be happy to help you. Ask for David (I am one of the Managers) Thank you for the feedback.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“No Bull Business Checking”

Written on: 21/04/2013

After finding SBB online I opened a business account with remote deposit using a scanner. SBB sent me a scanner ,the rest is history. Always avaiable via phone if we need them. I also opened a high yeald savings account. The bank I quit was rasing there checking account fees every year. This place is great… Read Full Review

Report this review
★★★★★

“Great Bank for a Small Business! Finally, one with no...”

Written on: 12/03/2013

I found the process of setting up this account to be very easy. In addition, the level of customer service that you have provided is as impressive as any I have ever experienced; including that provided by my personal bankers. Really makes me miss the days when a bank president in Crete, NE called me just a few days after I returned home from the military and asked me to stop by and see him. During that visit, he handed me an envelope and told me to take it to any auto dealer, pick out any new… Read Full Review

Report this review
overview