Online Corporate banking designed by a monkey

Santander Business Bank Account
★☆☆☆☆
1.1
9.0% of users recommend this
  • Customer service

  • Value For Money

NCDV's review of Santander Business Bank Account

“Online Corporate banking designed by a monkey”

★☆☆☆☆

written by NCDV on 02/02/2016

I switched our corporate account from Clydesdale as the service was deteriorating, unfortunately despite the advertising this banks online system was designed by a team of wombats that have no idea what a business wants and a backup team that are themselves totally frustrated by its limitations.

Bulk payments are only paid twice a day! Faster payments arrive sometime in the future and payments to Santander accounts take longer than to other banks.

I have spoken to many assistants none of which can answer my questions and infuriatingly teat me like a child and me tell lies (Not their fault they have themselves been told lies).

The management team need to take a real hard look at their clients needs and change their ways.

I am off to Lloyds.

  • Customer service

  • 0 - 6 Months

    Banked with company

  • Value For Money

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