POOR SERVICE!!!

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Natwest Business Account
★☆☆☆☆
0.9
6.0% of users recommend this
  • Customer service

  • Value For Money

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JamieWhite402's review of Natwest Business Account

“POOR SERVICE!!!”

★☆☆☆☆

written by JamieWhite402 on 14/05/2016

Do not use this bank if you are a business and want a good service. Even when you try and complain you get absolutely no response whatsoever just passed around..........Customer Service Department a joke!!!

  • Customer service

  • 1 year and over

    Banked with company

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Alvareon's Comment

Written on: 13/07/2017

Yes, I agree - they are unbelievably disorganised. I applied for a business loan to purchase some equipment, two applications just disappeared when I eventually managed to speak to someone and eventually got the loan agreed and got as far as going into my nearest branch to sign the agreement ( to speed things up- ha ha!) absolutely nothing was heard again phone enquiries were met with apologies but nothing else and was advised to start the application again- I just gave up in the end- I'm going to bail out of this joke of a bank.

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