Forever on hold

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  • Customer service

  • Value For Money

Guest's review of HSBC Business

★☆☆☆☆

“Forever on hold”

Written on: 01/09/2017

HSBC is a bank where customer service has been cut to below the minimum. Its hard enough to find the right number to call on their website and when you do you will be on hold forever. And I mean forever - unless BT cut you off first. An account for people with time to burn. They have an automated assistant on the website which utterly hopeless.

  • Customer service

  • 1 year and over

    Banked with company

  • Value For Money

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