written by mstatham on 09/12/2014
I have had several bad experiences of Barclays over the past 5 years. Highlights inc:
- Refusal to give me a temporary overdraft of <£10 for 3 days when I knew I was going to have a small gap between money going out and into my account. (My usual balance was about £70,000 in credit!). So I had to drive to the bank and deposit £10 in cash just to avoid the overdraft for 3 days!
- I requested a bushiness loan to cover working capital as my business was growing. They were happy to give me a fixed term loan (with penalties for early repayment), at an interest rate of 15% when the base rate was <1% ! Oh and they insisted on a high arrangement fee, directors guarantees and a charge on my home as well. It was cheaper to re-mortgage my house, which I did. Stuff Barclays!
- For convenience I continued to bank with Barclays, but recently I started a new business and needed to open a new bank account urgently. I thought given my history with them this should be pretty simple. Yet it seems I can't get a business manager to see me for 1 month! I rang up to speak to their manager, in order to get a better solution, but of course they can't give me their managers contact details.
Barclays the faceless bank you can't talk to.
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