Easy to communicate

I currently signed upto the UKBFC to find funds and grants for my new business.I liked the fact that there were many leads to all areas and types of business and they covered everything possible. Due to my own lack of time I did not make full use of the service. when I called into speak to an operator they were always pleasant and clear with instruction.What made it easy to use wasthat you can breakdown the type of funding or area you re looking into.