Laneset - www.laneset.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Beware!”
Written on: 08/05/2013 by portugeezer (2 reviews written)
Received a phone call from these guys claiming they could reduce my business rates. Very hard sell over the phone so I asked if a representative of the company could come to my pub to show me all the details. Was told "no, not possible, this is a one-off offer, blah blah blah" and REALLY wanted me to go for the contract. Once they had my email address, I was immediately presented with a cotract of agreement, "which must be signed and replied to ASAP"... I read the small print and once I saw... (read more)
★☆☆☆☆
“stay clear ”
Written on: 11/03/2013
Stay clear, took £400 of me, no response after writing and calling (read more)
★☆☆☆☆
“As with the experience with many others a con.”
Written on: 31/01/2013
They started by repeated cold calling telesales, When you agree to see them full of very convincing claims. They claimed to be able to reduce our business rates significantly and as they had just about doubled then it was of interest. Once they got there money out of us, then absolutely nothing happened. At least I am glad to sea I was not the only sucker. (read more)
★☆☆☆☆
“Absolute Conmen and full of false promises”
Written on: 02/01/2013 by JohnCampbell
As with many reviews, contacted, assured, money taken with guarantee. Told no fee would be payable if the case was not water tight. Told we were due for a large rebate as defined by the valuation office. Asked for fee then deadly silence, contacted them to be told it could take up to 8 weeks for a reply, try to contact them again only to find out their website has been suspended and no way of contact. Like an idiot I paid the fee, the valuation office visited my premises and the rates... (read more)
★☆☆☆☆
“At least I'm not alone!”
Written on: 13/11/2012 by Padfrog
Gut insinct is a valuable asset, don't ignore it if these people contact you, my story is the same as the majority of peoples. Do not let these people get the better of you by going anywhere near them, they are a con. Although I feel for everyone taken in by these con men I'm glad I wasn't the only one and again I have cynicism on my side, should have listened to what my head was telling me, but 'NO' just didn't seem to cut it with these people, I was being phoned at least once a week if not... (read more)
★☆☆☆☆
“What a Con”
Written on: 23/10/2012 by Bobby1159 (1 review written)
We took over our pub 16 months ago. We were phoned by Laneset and me being me trying to save money was taken in by the women on the end of the phone. She was very helpfull and I even had a laugh with her. I sent them everything they asked for and stupid me sent them £475 before they had done anything for me. Agian the kept in touch for the first couple of months keeping me upto date on my case. Then nothing!! I tried phoning them to be either greeted by a constant engaged tone or going... (read more)
★☆☆☆☆
“Laneset should be a watchdog special”
Written on: 09/10/2012
The directors of this company should not be allowed to trade again. They phoned with promises that they new could not be delivered , (read more)
★☆☆☆☆
“What a scam!!!!!”
Written on: 02/10/2012
Isn't life hard enough for small businesses. More fool me!! I am usually a very astute business woman and fight a hard bargain BUT I am amazed I have been taken in by such plausible telephone sales people. I placed 2 business premises with them about 18 months ago. I made all the follow up telephone calls and was given "progress reports" regarding various stages at the Valuations Office and dates of "hearings" etc. The smaller premises - I did hear had been refused. Today on discussing... (read more)
Jimtheswordsman's Comment
Written on: 10/10/2012
Unless you paid by credit card it may be difficult. Although in my case it was a business to business transaction, as a sole trader consumer law does cover the transaction.
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★☆☆☆☆
“Gone into liquidation!”
Written on: 23/09/2012 by cazkav
Well what a surprise. 3weeks after sending me a letter threatening court action if i didnt pay them and succeding to get my payment by means of a collecting agency( now i wonder if they really were) , i see they have finished.I am so angry!! These people are cons , they dont care about small businesses who suffer from thier actions!! (read more)
★☆☆☆☆
“They go through the motions only”
Written on: 20/09/2012 by Jimtheswordsman (1 review written)
Back in February I contracted Laneset to appeal on our business rates. Their represenatative assured me there were ample grounds for a successful appeal. In May we further advised Laneset that we had been obliged to fit a fire exit and this reduced our Zone area A by some 6 sq metres. We asked for a copy of the documenation that they submiited for our appeal. We receieved nothing. When we checked on progress of our appeal in July, we saw that it had been withdrawn. After a number of... (read more)
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Showing 1 - 10 of 30 Reviews
★☆☆☆☆
“BELIEVE THESE REVEIWS”
Written on: 12/09/2012 by gillianm1958
There were no reveiws when Laneset targeted us. We were pressurised and threatened by them into paying 'up front' for their services, which we could have organised ourselves as we later found out. We have learned never to give cold callers the time of day no matter what they are selling. If you are reading this then its too late for you too ! (read more)
★☆☆☆☆
“Report to Police”
Written on: 28/08/2012
With all these negative comments and the number of complains on this web site and there must be many others who have fallen for this Con man who have not reported it on this site. Why are the Police not investigating. I contacted Burnley Trading Standareds, and was told that they do not have Company registered at the address given. They put me in touch witth the National Fraud Office, who I contacted, they did not seem the slightest bit suprised especially when i mentioned the address of... (read more)
★☆☆☆☆
“Do not use ever at all ”
Written on: 15/08/2012
Just had call from legal team . Said laneset had tried to put a charge on our company for not paying them even though the person who called at our premises is on CCTV agree ing to us not paying anything until they let us know the amount they could save us. Big major con . Do not use or even get into conversation with. Company is moving it's offices owing money to landlords staff and buisnesses please help set up a site to bring this company and it's constantly changing directors to be made... (read more)
★☆☆☆☆
“a one star rating is too much”
Written on: 10/08/2012 by ali351380 (1 review written)
Just been conned by this company and will be in contact with Burney trading standards along with taking my own proceedings against them as they have lied to my face and over the phone and I have witnesses to prove it.Do not touch them they are absolute con merchants (read more)
★☆☆☆☆
“lanset fraud contact burnley trading standards...”
Written on: 07/08/2012 by leemercedes (1 review written)
i too have been conned by this company, the business rates reduction is a complete con do not use!! join me and contact burnley trading standards they will investigate if enough complaints are received (read more)
★☆☆☆☆
“I have been conned”
Written on: 02/08/2012
Oh god I wish I had seen this before I handed over my money to these frauds...I have just contacted the Valuation Office myself to be told that Laneset have withdrawn my appeal as they accept that there is nothing to be changed. The times I have spoken to them they have told me that my appeal is progressing and I should expect a refund shortly. They really pressured me to pay the £475 saying that as they VO had accepted the appeal then we would definatly be getting a reduction. This I now... (read more)
Leemercedes's Comment
Written on: 07/08/2012
contact trading standards in burnley they need people to complain to move the case against them
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★☆☆☆☆
“A fool & his money----------”
Written on: 01/08/2012 by restaurantowner (1 review written)
----Are quickly parted--- and I was that fool!----TWICE!!-- I have nothing to add to the previous reviews regarding the very plausible sales patter that I was taken in by-- except to say that during the first two or three phone calls I received from this company I explained my reluctance to be duped again by yet another company claiming to be able to reduce my non-dom rates by, at the very least 18% (''probably more''-- blah de blah----) because I had seemingly been duped 2 years ago by... (read more)
★☆☆☆☆
“Beware they are scum!!! Just a rip off don't trust the...”
Written on: 24/07/2012 by DaveTheman2
They will talk you into believing they will get you thousands back in from a rates review. Lies lies lies they will just take your ones wait a few months then write to you saying they are unsuccessful in there efforts. Ask yourself, why do they have no good reviews???? Please save your hard earned money and don't fall into the trap!!!! (read more)
★☆☆☆☆
“Laneset are fraudulant”
Written on: 17/07/2012 by Bridgetools (1 review written)
A Very Charming and honest sounding family business man managed to convince me that I was paying over the odds on my business rates. He said he was approached by Laneset when he had his business (That he lost) who reduced his business rates. Blady blady blah....They take £500 from you and you get nothing. I am not usually the gullable type so if you see this post before you sign DO NOT SIGN UP! (read more)
★☆☆☆☆
“Do not use this company”
Written on: 17/07/2012
Like everyone else I was taken in by the sales technique used by Laneset. Their representitives told me that my rates were clearly too high, and that I would be certain to get a reduction. They even phoned me to ask how I wanted the money back, as a refund, or as a reduction in ongoing rates. After nearly a year of waiting I now hear that they have withdrawn the submission and I'm stuck with the rates that I've been paying. Of course they made sure that they got paid upfront, in fact... (read more)
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Showing 11 - 20 of 30 Reviews
★☆☆☆☆
“AVOID ”
Written on: 12/07/2012
We're a registered charity and like others on here were consistently called and called. I ask repeatedly on the phone what the guarentee was of us getting anything back and I was informed on the phone that we were owed £1,500 already in rates. Should of gone with my gut intinct and avoided the company but I was conned. DO NOT USE this company under any circumstances. We are still trying to contact them now to no avail and after reading these reviews believe it to now be a lost cause. (read more)
Dtreadnought28's Comment
Written on: 24/08/2012
As a charity you should be getting at least 80% relief and some councils will make that 100%.
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★☆☆☆☆
“LANESET- STAY WELL AWAY (NNDR)”
Written on: 11/05/2012 by andyrac
We were persistently called by Laneset until we finally decided actually we would let them lodge an appeal for us. They made a promise to us saying that we did not part with any of our cash until we had a decision. After they came out and did a convincing survey with a multitude of questionnaires requests for bits of info they left us alone for about two weeks. We then got a demand for payment. We queried and we were told that the VOA had already agreed to let us have a reduction of... (read more)
Guest's Response to andyrac's Review
Written on: 12/05/2012
Absolutely agree, Laneset call with a promise of a free evaluation with a slick sales process only to end up being a complete scam in my opinion.
Don't waste your money!
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Imirie's Response to andyrac's Review
Written on: 17/06/2012
Can you give us any names in regards to whom it was that carried out the 'survey'? I am wondering whether these charlatans are part of another Nottingham-based business rates scam conglomerate of companies called Britannia Law, Owenson Law, Proctor Law, Harvey Barker LTD, Maclaren & Fitch. Any information would be greatfully received.
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Guest's Response to andyrac's Review
Written on: 05/07/2012
I agree. They will give you promises, but they cannot deliver.
Try calling them, they don't even pick up the phones.
Stay away from this company
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★☆☆☆☆
“Empty promises!”
Written on: 10/05/2012
Do not use this Company! They persistently phoned my shops last Autumn insisting I was paying far too much in business rates and my case was a complete 'No brainer'. They insisted on being paid upfront £474 (I realise now that this should have started alarm bells ringing as a lot of companies do not ask for payment up front). I have been told by the VOA that rate reviews are based on a specific moment in time (in My case 3 years previously when the retail climate in the area was ok) hence... (read more)
★☆☆☆☆
“Stay Clear”
Written on: 25/04/2012
I wish i had found this page before i signed up to Laneset, who where full of empty promises and very keen to take my payment early on. I was told it would take approx 2-3 months for my business rateable value to be taken through the process and was convinced that i would get at least £1000 back from over payment. I have now been waiting 8 months. Phones are constantly engaged and emails aren't answered, nor phone messages answered. The one time I did get through I was told I would be... (read more)
Bridalcaprice's Comment
Written on: 09/08/2012
I have the same situation at the moment. I can't believe I signed with them.
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★☆☆☆☆
“Shocking Company”
Written on: 25/04/2012
Laneset have failed to do anything they promised they would, I am ten months on from when I have paid them and have found out that no one in the Valuation Office has been contacted by them. If you try to get hold of them they are either engaged or goes to a voicemail and no one responds to emails. Be warned - do not make my mistake. Keep your money in your pocket, if you think your rates are too high discuss it with the Valuation Department yourself. (read more)
★☆☆☆☆
“BIG MISTAKE”
Written on: 23/04/2012 by osmanj (1 review written)
Guaranteed 18 - 22% deduction in rates by a gentleman called 'Paul Smith' which they did not deliver. Do not trust this dishonest company who are targeting vulnerable people. (read more)
★☆☆☆☆
“DO NOT USE!”
Written on: 13/04/2012 by Louise89 (1 review written)
I had a small business in Bury St Edmunds and recived a call from a very polite lady telling me I could get my business rates reduced and the reductions could be back dated, I was very unsure but like many other businesses I was struggling and thought that they could help, I asked lots of questions and was assured that I could get a refund if I no longer wanted to go ahead as times were hard and I never would have agreed to it otherwise, despite my best efforts we were forced to close the... (read more)
★☆☆☆☆
“Beware!!!!”
Written on: 30/03/2012 by Poppies38 (1 review written)
I'm a small independent retailer and like everyone on the High St struggling to keep a float. In October 2011 a representative from Laneset contacted me about appealing my business rates, the young lady was pleasant in her manner and told me I would be in titled to around 18% discount on future rates, along With a refund of the rates paid over the past two years. I gave them basic details of the business and was told I would here from surveyor acting for me, the invoice quickly Followed... (read more)
★☆☆☆☆
“I have noticed that the other reviews have been...”
Written on: 13/02/2012 by Charlotteoflondon
I have noticed that the other reviews have been removed leaving only one remaining. My experience is that I was told by a member of the sales team that I should expect a rebate of between 18 and 22 %. but after paying my fee and the application filed to local authority I discovered that I was not due a refund at all. However Lanset (uk) Ltd are covered by their terms and conditions which I foolishly did not take the time to read and fully understand. They have since written to me to say... (read more)
★★★★★
“Laneset Business Rates reviews saved me money”
Written on: 04/10/2011
As an owner of a small business, I always assumed that my business rates were correct. I mean, who am I to argue? I was contacted by Laneset and they said that there was a possibility I was paying too much. I didn't know either way, but thought it would be worth a go, so I let them challenge my rates for me. I wouldn't know where to start, and they seemed to know what they were talking about, so agrre to pay them their fees in the hopes of saving more than I paid them. I am happy to say... (read more)
Guest's Comment
Written on: 07/03/2012
I would just like to say that this review doesn't ring true given my experience of Laneset. I am curious to know which company submitted this review.
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Guest's Comment
Written on: 09/04/2012
I would also like to know the company that placed this review as i along another person i know have been taken for a ride to the tune of nearly £500 by Laneset..
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Nen68's Comment
Written on: 16/10/2012
i actually threatened them with watchdog, maybe we should call them .