Expensive & bad

I set up a website with Freestart in 2006, when I knew very little about computers. I think my site was quite good back then. BUT - where other providers constantly improve their product and you can update your site to the latest option for free, Freestart charge for every change. They frequently ring to try to sell you features you either don't need, or which should be free. It's annoying to be told by your website provider that your site is outdated, and for 'only' an extra £150 you can have the new version.

I knew I had to change. My site did not work on smartphones. The final straw came when, without telling me first, Freestart took payment from my credit card for the next year four and a half months before the due date. I gave notice (which has to be ten weeks, so I was well within time limits). Did I get a refund? Eventually, after ten days' prevarication, suggestions I might get 'part' of it back, and being told the director would have to be consulted.

I'm now building a new website with Wix. It's cheaper and WAY better.