Confederation of Business & Traders Reviews

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Confederation of Business and Traders

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Latest Reviews

★★★★★

“A GOOD AFFORDABLE ASSOCIATION”

Written on: 25/09/2014 by ethel.b (1 review written)

I’m a happy member of the CBT. I joined as I needed a good affordable organisation with use of an association logo for help, advice and to promote my family run business. I can always discuss any problem that might be a worry and they have the lowest membership fee gong of £49.90 a year. I can cancel at anytime with just 30 days notice so I would be very interested if anyone knows of a better organisation that gives all the benefits such as a free website, hosting, web reports and… Read Full Review

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Ahmad-Removals's Response to ethel.b's Review

Written on: 17/10/2014

Lucky you. I and many other members disagree with you. We fell to the trap of Confederation of Businesses and trades. We are offered free membership or discounted membership. Later our membership renewed without our notice for an extortion of £220.00. Each one of us has a different story to tell. In my case, I swear when I joined, the membership was under £50.00, I got a discounted membership at £10.00 + VAT. But when I got membership papers, I saw the invoice, stating membership discounted from £220.00, which meant I would have to pay £220.00 for the renewal for the following year. Frankly I didn't mind because I thought they would generate a worthwhile business and expected a return of at least 5 times of £220.00. This was based on their inflated claims and images. But guess what? I didn't get one business enquiry from their website. Because of that I forgot about them. Later unexpectedly I got a final reminder from them asking for an extortion of £220.00 for nothing, that is right for nothing. I will soon see them in court. It is my duty to put them out of business. They are a threat on small businesses.

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Ethel.b's reply to Ahmad-Removals's Comment

Written on: 20/10/2014

Hi,
My review is based on my own personal experience, I have no complaints against the CBT at all and furthermore the CBT are currently getting one of my bad customers pay an invoice that I've been unsuccessfully chasing for months.

I stand by the 5 star rating that I gave them because l feel they deserve it.

It would seem that you are in the middle of some kind of dispute and all I can say is good luck to you.

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★☆☆☆☆

“STAY WELL CLEAR”

Written on: 08/08/2014 by Haileyu173 (1 review written)

I have given them 1 star because it will not let me give them none. But they deserve a minus. They are just a bunch of low life thieving toe rags. Once again i have fallen foul to the get out scam. I think the only way not to miss will be to email every month… Read Full Review

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★☆☆☆☆

“Confederation of Business and Traders Avoid Like The...”

Written on: 15/07/2014 by IbrahimJarvis1977 (1 review written)

Conderation of Business and Traders are dreadful ripoff merchants avoid like the plague. They are ripoff merchants posing as there to offer help for small businesses yet when challenged over why they have taken payment without asking they abide by there small print terms and conditions. Again we are a small business and the above company Conderation of Business and Traders have renewed without notifying ourselves. We challenged the auto renewal and was told about the terms and… Read Full Review

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Ahmad-Removals's Comment

Written on: 15/10/2014

Please make it clear. Did they charge your credit or debit card to renew your membership without asking you? I assume you previously paid them with your credit/debit card. They kept details of your credit/debit card. When renewal time came, they charged your credit or debit card to renew your membership. If it is like that, you can ask your credit/debit card to get the money back. Because they were not allowed to keep details of your credit/debit card without your consent and were not allowed to charge your credit or debit card without your consent.

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★☆☆☆☆

“Stay Clear of this organization”

Written on: 25/02/2014

I fully agree with all the other previous reviews of this company - they are conning everybody and should not be allowed to practice business in the manner they do. I too was sucked in by their lack of notification regarding renewal and found it extreamly difficult to speak to anyone about membership, when I did eventually speak to someone who portrayed to be the Customer Services Manager he was very unhelpful, just kept quoting the 'Terms & Conditions' of membership and would not let me speak… Read Full Review

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★☆☆☆☆

“One would expect an organization of such a name to...”

Written on: 09/01/2014

One would expect an organization of such a name to provide the example of best practices of trade and industry. However by just making an enquirer with them they will later make you believe that you signed up with them and will threaten you constantly until you cough up! My advice as I have done is just to ignore them… Read Full Review

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Tr66's Comment

Written on: 24/01/2014

Hi I have the same problem was offered free membership last year and now being hounded to pay up for full membership. did you ignore all their demands for the fees when threatened with court action?

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Dreamb0Y's Comment

Written on: 26/01/2014

Yes ignore them. If I had time I would report them to Trading Standards or watchdog, but the fact that businesses can't be bothered is what there sham operation is preying upon!

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Ujoseph's Comment

Written on: 26/02/2014

hi there
my name AJ i happen to be the latest victim of CBT which i am ready fight with my last blood because i did not applied to be a member
why the police are not doing anything is what i done know.
if anybody needs a statement or want me to attended court i will do this free of charge.
please I also need statement and any one can attend court I will be grateful pls contact me on the above email.

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Dreamb0Y's Comment

Written on: 26/02/2014

Hi AJ See if you can get the Office of Fair Trading to take notice or your MP. I'll give a statement.

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Ahmad-Removals's Comment

Written on: 15/10/2014

Greetings AJ

I am another victim. I have been taken to the court by CONfederation of businesses and trades. I have discovered they are completely out of order. I have prepared a defence arguement of over 20 pages but my voice is very bad. If can come to the court to read my defence I will appreciate a lot. I let you know the time, date and place in time. I pay your travel cost.

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★★★★★

“BEST VALUE FOR MONEY”

Written on: 24/10/2013 by barry_s (1 review written)

Instead of paying monthly to my old web/hosting company I've joined the CBT and I now get a website and hosting for free. I've saved money even with paying the membership fees. After seeing the bad reviews about cancelling I was concerned so I went back to their terms again and it's very clear what to do if you want to cancel the membership. I payed £11.40 for a domain for 2 years and thats it, the website is promoted to get me more business. I've looked around and this organisation is the… Read Full Review

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★☆☆☆☆

“BEWARE THEY RIP YOU OFF”

Written on: 25/06/2013 by Alex1975 (1 review written)

DO NOT GO NEAR TO THIS COMPANY THEY RIPP YOU OFF AND SIGNED YOU A CONTRACT EVEN THOUG IT STATES THAT IS FREE (READ THE VERY SMALL PRINT) AFTER A WHILE YOU DEMEND MONEY AND IF YOU DO NOT PAY THAT TAKE YOU TO COURT, THERE IS NO WAY THAT YOU CAN CANCEL THE CONTRACT AS YOU CAN NOT REACH THEM BY PHONE MAIL OR E-MAIL, THE FALLOWING YEAR THEY RENEW YOUR CONTRACT WITHOUT LETTING YOU KNOW AND ONCE YOU CONTACT THEM THEY SAY YOU HAD TO CONTACT THEM BEFORE THE RENEWAL DATE SO YOU HAVE TO PAY THEM AGAIN, MY… Read Full Review

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Allegro.ne's Response to Alex1975's Review

Written on: 25/07/2013

Report them to Trading Standards, I have but have been told they need more people to complain to them so they can take action.They are very clever and working within the law very borderline but their terms are very unfair.
They agreed with me but as I say they need more complainants.

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★★★★★

“THEY'RE ALWAYS AVAILABLE TO SHARE MY PROBLEMS”

Written on: 12/06/2013 by georgie89 (1 review written)

I joined the CBT and have been very happy with the services and benefits provided. They're much better than other similar organisations and I see that they are an established association. They have definitely helped to raise my business credibility and business profile. They are always available to share my problems and are always willing to help… Read Full Review

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★☆☆☆☆

“Bottomless pit DO NOT EVEN GO TO THEIR WEBSITE”

Written on: 12/06/2013 by arasca (1 review written)

These people are scamming businesses. All the big companies you see on their websites are not their member! They don't provide any support at all. Read the small print in T&C carefully. Despite our emails and letters they haven't cancelled our membership and demanding more payment for the renewal. You have to request cancellation code in specified time period and if you lucky you will get an reply. STAY AWAY !!!… Read Full Review

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Allegro.ne's Response to arasca's Review

Written on: 18/06/2013

What is so annoying that once they get a bad review one appears to say they are the best thing since sliced bread.

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Ahmad-Removals's reply to Allegro.ne's Comment

Written on: 09/10/2014

The ones appear to say CBT is the best, are owners of CBT.

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★★★★★

“A good trade association to be in.”

Written on: 05/04/2013 by janie07 (1 review written)

I joined the CBT and I'm now in my third year. They've given me a website and hosting all part of the membership. I've had on several occasions some bad debts with customers refusing to pay my invoice. The CBT solved these problems for me and gave advice to prevent future problems. For the help, advice, advertising and services provided I find the annual charge well worth while. I've read the negative reviews on this site and they all relate to companies that don't want to pay their… Read Full Review

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Allegro.ne's Response to janie07's Review

Written on: 24/05/2013

Do you think its fair for them to charge £11.99 for a full years subscription, and then without knowing you have to cancel before it is due charge £220.80 for the next year.
Obviously you do think that is fair

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★☆☆☆☆

“Total rip off”

Written on: 05/04/2013 by allegro.ne (1 review written)

Last year was rung up and offered membership for a year for a very small amount it was under £20.Never heard anymore until I got the renewal notice for £220.80 and now realised they have it stated that you have to give notice before it is due.Surely you should be told this in the first place.Not interested being in it anyway. If you join the RAC they have a rolling membership but you just cancel. If its so good to be in why do they bend over backwards to stop you leaving. Had a really bad… Read Full Review

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Jdeb901's Response to allegro.ne's Review

Written on: 02/05/2013

Could not agree more. If I was being polite I would describe their proposition as entirely unnecessary, overpriced, deceptive and designed to trick you into paying fees you have no wish to.

I am taking to Trading Standards regarding their terms and conditions.

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Allegro.ne's reply to Jdeb901's Comment

Written on: 24/05/2013

I think it is ridiculous that they can get away with it I did say it was less than £20 I was charged for the first year but it was actually £11.99 so they only charged me 18 times more for the 2nd year.I have seen a lot smaller scams on watchdog and the likes on tv.I really think if anyone thinks this company is acting unfairly(though they do get some nice reviews) they should complain to trading standards or the financial ombudsman to put a stop to it.

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★☆☆☆☆

“Will take you to the cleaners.”

Written on: 30/03/2013 by mytidy (1 review written)

I am going though the same thing at the moment (no renewal notice)) and will be taking it to the Trading Standards - I only have a small business and this isn't good for us as the year so far has been bad for business (snow etc). I would stay clear from these guys as it looks like they we put us out of business… Read Full Review

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★★★★★

“FREE BUSINESS DIRECTORY ENTRY”

Written on: 19/03/2013 by ImJackthelad (1 review written)

I recently got an email from the CBT, subject "GET A FREE BUSINESS DIRECTORY ENTRY". I entered my details and got what it said on the tin, a Free Directory Entry complete with a link to my website. No charge! They emailed me to say when the entry was live and I've had no problem with the CBT at all. All pretty straight forward, I would like to thank the them for the free entry… Read Full Review

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Mytidy's Response to ImJackthelad's Review

Written on: 30/03/2013

Not recommended - they will take you to the cleaners.....STAY AWAY.

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Oceanboy's Response to ImJackthelad's Review

Written on: 12/06/2013

Unfortunately reviews on the internet is not always 100% true and generated by real customers / peoples who used the service.

We had to pay another year of subscription now despite our emails and letters requesting cancellation but because it is stated in the small print you have to request a cancelation code within the defined timescale. They will renew your membership and demand a payment.

I will generate as much as information about this company and their tactics and I hope I will save as many businesses I can.

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★☆☆☆☆

“reply to I.d.s.'s response to Guest's Review”

Written on: 05/10/2012 by taghipour (1 review written)

Thank you We found that I.d.s.'s response to Guest's Review (no name was given) of Confederation of Businesses and Trades (CBT) explanation interesting and thought to add this comment. Obviously, our experience of dealing with Confederation of Businesses and Trades (CBT) suggest otherwise. It sounds unusual that this company namely; Confederation of Businesses and Trades (CBT) offers help only to "non-members by allowing free entry to the business directory with no charge" but the same… Read Full Review

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Concbt's Response to taghipour's Review

Written on: 14/01/2013

As I am in the same situation I would be grateful if you could share the outcome of the court ruling, please?

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Dawnkelly's reply to Concbt's Comment

Written on: 13/02/2013

Yes if you can share the courts ruling that would be great as we have been trying to extricate ourselves from this company for ages. We're not sure what they do, we don't want it, we have written several times to cancel our membership (whatever benefits that is) but ther seems to be numerous confusing obstacles put up to stop you from cancelleing membership. I wouldn;t recommenrd anyone joins this confederation. It just deosn't seem right they can pracitce like this - even if they can they shouldn't. My husband isn't even trading anymore!

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Taghipour's reply to Dawnkelly's Comment

Written on: 15/02/2013

I am sorry to hear about your problems of getting rid of Confederation of Businesses and Traders (cBT). Unfortunately, we lost the court case and we have to pay cBT. The judge mentioned that the Internet consumers are protected much less than other situations and my understanding was that the gentleman at CBT (probably a tired solicitor) knows the "Rules" of this game and he is exploiting this weakness in the present regulations. I suggest you report your case to your local Trading Standers Officer who are probably the only organization which have legal power to intervene and take legal action against cBT for misleading the public. Trading Standard Officers has already informed about cBT and the Law Society is another organization which will be interested to know if any solicitor involve in a such unethical activities. Most probably cBT sponsors will be upset if they become aware such unethical activities by cBT. You can find the list of their sponsors by frequent visit to Confederation of Businesses and Traders (CBT) website.
Please accept my apology for not being more helpful.

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Concbt's Response to taghipour's Review

Written on: 14/02/2013

I totally agree with you Dawnkelly. They definitely needs to be banned from trading. I have reported them to the Office of Fair Trading but they need a few more complaints to be able to take proper action. So I would urge everybody who were unfortunate enough to get involved with this organisation to report it and hopefully save other people falling victims of CBT.

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Mytidy's reply to Concbt's Comment

Written on: 30/03/2013

I am going though the same thing at the moment and will be taking it to the Trading Standards - I only have a small business and this isn't
good for us as the year so far has been bad for business (snow etc).
I would stay clear from these guys as it looks like they we put us out of business.

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★★★★★

“The CBT Has Been A Great Help To My Business.”

Written on: 04/10/2012

I run a painting and decorating business and joined the CBT five years ago in 2007. Apart from providing me with a website and free web hosting they've given me good advice on many occasions when I've had problems. The membership is renewed every year and I pay my dues. I consider the website, hosting, free advertising, use of the logo and membership benefits well worth the annual fee. I like others don’t like paying but I if they didn't make a charge they wouldn't be there would… Read Full Review

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Taghipour's Comment

Written on: 30/01/2013

Thank you.
You might not be aware because I far as I am aware, you can have such services free by some web hosting companies who also provide you with pre-designed templates to built up your own company website free of change. For example, wix is one of them offering free website services and if you want to know more please contact me.
However, it is unusual for a happy customer to leave such review about the Confederation of businesses and traders (cBT) anonymously. Today, I had an email from another company and when I spoke to them I was also told that they have been tricked by Confederation of businesses and traders (cBT) into a contract. The same story of Free directory listing initially then by clicking on accepting on "terms and conditions" you are trapped and about two weeks later you get demands for payment of more than 200 Pounds from the Confederation of businesses and traders website: confedbt.
I have written to CBT on the number of occasions. On 4th December 2013, I wrote to Confederation of businesses and traders and mentioned that "I hope you realize that what you are doing is unethical and I do not want to live on this sort of handouts". There is an elderly man and relatively young lady behind this. I met both them when I attended Basildon County Court. On their company website: confedbt on the top of the first home page misleadingly mentions: "The Confederation of Businesses and Traders is all about providing free continuous business support, advertising, web services and recognition for associated members" Once you are in their trap it is very difficult to get rid of them because the Confederation of businesses and traders' Terms and conditions sets out that:
Membership renewals and cancellations are subject to our terms and conditions section 9.2 as seen below.
9.2
The renewal of your Memberships can be cancelled by the member or authorised person by contacting the CBT by e-mail or telephone and obtaining a cancellation reference code. To request a cancellation reference code you must contact the CBT no sooner than 60 days and no later than 30 days before the anniversary of your joining date. This reference code should be kept as proof of your resignation. The Member will remain liable for any outstanding membership or other fees, if applicable.
The full terns and conditions can be viewed from our web site

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★☆☆☆☆

“No membership renewal notices....”

Written on: 28/10/2011

I'm sure there are plenty of businesses out there that find this service very useful but here are my own personal views on this company, in particular the cancellation process. I fell foul of an email asking to take advantage of a free listing and missed the small print regarding automatic renewal of membership and that they would actually be charging me (so not free at all). My mistake. The moment I found out I was going to be charged I wrote to them explaining the error and could they please… Read Full Review

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Taghipour's Comment

Written on: 02/09/2012

Thank you.
We have very similar unpleasant experience with confederation of businesses and trades. We have a free btwebclicks.com and then free BT Tradespace.com accounts for several years and when we received an email from admin@confedbt.com we thought it was from our free BT Tradespace team who contact us but on 25th April 2012 when we received an invoice for 220.80 pounds from confederation of businesses and trades I personally contacted confederation of businesses and trades on 0845 388 3968 and spoke to a lady and told her about most probably our mistake with the BT account and asked her to cancel the account she requested an email and I emailed to cancel our account and the invoice but (name removed) from account department of confederation of businesses and trades wrote back "Cancellation are subject to section 8 and 9 of the terms and membership to which you are bound and cannot be cancelled....." then in another email (name removed) (accounts) on 24th July 2012 she states that: " ... if the court proceedings follow we will then claim an additional 225.00 as consequential losses and administrative costs ...."
We have now received a claim at the Northampton County Court (dated 22nd August 2012) filed by the Confederation of Businesses and Traders against us to recover total of 525.43 Pounds from us.
At The Confederation of Businesses and Traders website on top of Home Page seen on 2nd September 2012 at 13.04 hours the company stats that: "The Confederation of Businesses and Traders is all about providing free continuous business support, advertising, web services and recognition for associated members” however on the same page among support and solutions the Confederation of Businesses and Traders also offer it is also "debt collection procedures". Our records also reveals that within a few hours during afternoon on 12 April 2012we have received 3 emails from confederation of businesses and trades. The first "Free Directory Listing" and that followed with two other but there is no mention of charges and payment. However, most probably the charges has been mentioned in small printed attachment under "terms and conditions" which was sent with one of these emails (not the first email".
We feel that we have been knowingly and senselessly trapped in an agreement by Confederation of Businesses and Traders and such companies could be a problem for more vulnerable people in our society and hope to bring it to the attention of others and may be the judge understand our genuine mistake and take into account our basic consumer's right to defend this case.
Dr Taghipour

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Confedbt's Comment

Written on: 13/02/2013

The claim made by the Confederation of Businesses and Traders (CBT) against Doctors Makeover Limited, was heard on the 12th December 2012 at Basildon County Court. After hearing the case the Judge upheld the CBT’s position and ordered that Doctors Makeover Limited should pay the claim in full plus interest and costs. Doctors Makeover Limited subsequently complied with the order and settled the debt.

Using the Courts is regrettable, however when legitimate debts are unpaid the CBT will continue to do so.

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Yourrights's Comment

Written on: 13/05/2014

Please contact bbc watchdog with a short complaint, we have done the same and people need to know how bad these people are. Thank you.

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I.d.s.'s Comment

Written on: 04/10/2012

I am a member of the CBT and yes they do make a yearly charge for membership but I can see that they also help non-members by allowing free entry to the business directory with no charge. They don’t send renewal notices but if a member wants to cancel they can simply phone or email as stated in the terms.




I give the CBT the thumbs up and invite you to read my full review of the Confederation of Businesses and Traders.

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