Written on: 05/10/2012 by taghipour (1 review written)
We found that I.d.s.'s response to Guest's Review (no name was given) of Confederation of Businesses and Trades (CBT) explanation interesting and thought to add this comment.
Obviously, our experience of dealing with Confederation of Businesses and Trades (CBT) suggest otherwise. It sounds unusual that this company namely; Confederation of Businesses and Trades (CBT) offers help only to "non-members by allowing free entry to the business directory with no charge" but the same; Confederation of Businesses and Trades (CBT) charges its members as admitted that " ...they do make a yearly charge for membership" and added that the membership will be renewed in Confederation of Businesses and Trades' way without sending "... renewal notices but if a member wants to cancel they can simply phone or email as stated in the terms."
Furthermore, our records reveals that; on 25th April 2012 I have phoned and emailed Confederation of Businesses and Trades (CBT) to cancel our account. On the following day Confederation of Businesses and Trades (CBT) emailed and informed us that "With reference to your request to cancel received by e-mail on the 25/04/12.
Cancellations are subject to sections 8 and 9 of the terms of membership to which you are bound and cannot be cancelled at this time"
After Confederation of Businesses and Trades (CBT) commencing a claim at the county court against us please see above for more details. On 2nd September 2012 I have emailed Confederation of Businesses and Trades (CBT) which we noticed uses a few email addresses in its communication with us, to cancel our account. On 5th September 2012 OD (accounts), Confederation of Businesses and Trades (CBT) which also bearing "The UK's Leading Multi Trade Association Apply for membership online" with contact details beside the company logo almost at the bottom of her email informed us that:
"In reply to your e-mail dated 02/09/2012.
I regret to inform you that your membership cannot be cancelled at this time and will be due for renewal on the 12/4/2013.
You may cancel the renewal of your membership by notifying us at anytime between the 11/2/2013 and the 13/3/2013 and obtaining a cancellation reference code in compliance with our terms and conditions (section 9).
This cancellation reference code should be retained as confirmation of the termination of your membership."
Therefore, there is certain time to be able to cancel your own account and must be on guard for ever. No wonder, the unnamed member of CBT conclude that " I give the CBT the thumbs up and invite you to read my full review of the Confederation of Businesses and Traders
Mr Taghipour, Doctors Makeover LTd
As rated by real users
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