appalling!

Local Business Member - Counselling Service
Initially the sales talk sounded convincing. I was promised at least 2 new counselling clients a week. He said he had a list waiting with people looking for counselling in my area. I paid extra for a banner, which was pathetic in quality and now well positioned on my profile. i received logging in details that didn't work and still don't work but I have given up trying. No reply to my emails. .
7 months have gone by and nothing has happened. Apparently, they only pass on your name and leave it to the person to contact you. That was not what I was told. However, that in 7 months I did not get one enquiry while i am well known in the area and never short of clients, seems very unlikely. I would like to know how many people and their details, were given my contact number or email address.

Emails sent out to the BGB do not get answered. I have asked around and discovered that not one counsellor contacted by me ever had a client from the BGB. One of my colleagues was threatened with legal action if he dared to contact others or complained to BACP (British Association for Counsellors and Psychotherapists). We are now getting a group together to do more research in case false selling has taken place and take it from there. We were also promised that if no clients came forward, we would get refunded. Be aware that they keep your card details. I have asked for them to be removed but I am still waiting for a reply.