Dangerous drivers & very rude

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H229's review of Megabus www.megabus.com

“Dangerous drivers and very rude”

Written on: 18/08/2013 by H229 (1 review written)

I travelled from London to Paris on the 10.30 am bus on the 14th if August and returned on the 11am bus on the 17th August. The journey started well with easy check in, but that's where it ended.
Driving down the motorway, the driver pulled on to the hard shoulder at the bottom of a slip road, slammed on his breaks, jumped out if his seat and informed us he ' could wait no longer' and he ran up the bus to the toilet! A bus full of passengers, on the hard shoulder if the motorway whilst the driver had a wee...Very dangerous!!
Less than 5 minutes later we stopped at a service station at the euro tunnel!
The driver did state no hot food was allowed on the bus, but one person came back with a Burger King, and it was taken off them and put with the luggage. Fair enough..rules are rules.
However, upon arrival at Boulogne, where there is a driver change, the next driver saw the Burger King bag, and asked why it was there. The driver from London told him he had said there was to be no hot food on the bus and the new driver shouted ' oh, I've got a bus full that just don't listen!'. This was totally uncalled for, and was ignored by the passengers.
We left Boulogne, and the driver put the cold air on full blast. The bus got cold very quickly, and one passenger asked the driver to turn it down because everyone was cold. He was told very abruptly that it was not the drivers problem. It wouldn't be turned down, and sure enough it wasn't. It made for a cold and uncomfortable journey, that the driver seemed to enjoy.
On arrival in Paris we got our luggage from under the bus and I thanked the driver, as much as anything to see his reaction. OMG!!! You would have thought I'd swore at him. If looks could kill, I would have dropped there and then!
Our return journey got off to a good start. A very pleasant driver, chatty, smiling and very helpful. What a shame we had to change drivers again at Boulogne.
We arrived early and were told the next driver would be along by 2.30 to take us back to London. 3pm arrived and still no sign of him. So our driver went looking for him, but came back unable to find him. He then phoned head office in Glasgow to find out what was going on. 15 minutes later, the lost driver arrived! He had been waiting in the wrong place!!
So we set off 45 minutes late and headed for the euro tunnel.
We missed the train we were booked on, but no one complained. What happened had happened, and was accepted.
Back in the uk, obviously late, the driver tried to pull back time by driving like an absolute lunatic!! Speeding through London, in wrong lanes, undertaking and swerving through traffic with no respect for anyone's safety. Passengers, other road users and pedestrians were all put in danger. On one roundabout he drove so fast onto it that a wagon didn't see us, pulled out and both the wagon driver and the bus driver slammed on the breaks! We were inches from disaster. Such a near miss for the sake of a few minutes.
Relieved, we arrived at Victoria half an hour late. The driver had managed to pull back 15 minutes by putting everyone at risk! Really not worth it.
Overall a very memorable trip for the wrong reasons. 4 drivers in total, and only one decent one.
Never again, Megabus. You may be cheap, definatly not cheerful, and when I travel, regardless of what I've paid, I expect to feel comfortable and safe. This was definatly not the case!!

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