Written on: 22/03/2013 by Mitchyutd10 (1 review written)
Cardiff to London 7.45 bus arrived 9.45 and left a lot of people including small children and even a baby standing out in the cold freezing. A number of people contacted the company to check when the bus was arriving and we were told 3 different times leading up to when it did actually arrive 2hours LATE! Now I understand companies can have problems and buses break down etc but where was the communication and back up plan? If there were problems then surely it doesn't take a whole 2 hours to send another bus?? Funny thing is I gave mega bus the benefit of the doubt after reading all the reviews and as this is our first booking it is clear that it is the first and LAST!
As rated by real users
" Pay more BUT NEVER NOT USE EASY BUS " Read More
" Not as bad as I thought it would be " Read More
" Unreliable and always late " Read More
" Brilliant service .Brilliant coaches ,friendly driver " Read More
" Just really bad in every way " Read More