DO NOT BOOK TICKETS WITH THIS COMPANY

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EasyBus
★☆☆☆☆
1.3
From 90 reviews
8.0% of users recommend this

  • Value For Money

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erikmare's review of EasyBus

“DO NOT BOOK TICKETS WITH THIS COMPANY”

★☆☆☆☆

written by erikmare on 23/02/2016

DO NOT BOOK TICKETS WITH THIS COMPANY. I booked a ticket a couple of months back to travel from London Old street to Stansted airport. They, however cancelled the trip and offered me a replacement journey with different company. The journey available there was much longer and I would have to leave from a different station 40 minutes before I was supposed to leave. So I tried to contact Easybus company to help me book a ticket that would be more suitable for me but they did nothing other than telling me to use their website. After a couple more emails they started ignoring me and ignored all my emails for a month. Then a gave up, cancelled the trip and claimed for a refund. I even sent them a letter claiming for a refund but have not been refunded anything yet, nor contacted either. THIS COMPANY IS UNBELIEVABLY UNPROFESSIONAL-DO NOT WASTE YOUR TIME WITH THEM!

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