Timberwise Reviews - www.timberwise.co.uk

★★★★★
4.6 / 5
119
91.6% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Timberwise - www.timberwise.co.uk - Ask a question now

Media Gallery for Timberwise - www.timberwise.co.uk

Timberwise - www.timberwise.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Trustworthy, helpful and quality service!”

Written on: 24/04/2015 by GeorgiouG (1 review written)

Timberwise were a recommendation, and they lived up to the high expectation I had of them, they completed an onsite survey and there were differences from another survey that I had . I had a number of questions and they were willing to send a site engineer a second time to answer them for me and show me damp reading in person. They understood my needs, and were willing to be flexible with the work that needed to be carried out and arranged the works to be conducted at short notice, they… Read Full Review

Report this review
★★★★★

“Honest and knowlwdgeable”

Written on: 24/04/2015 by Angie3721 (1 review written)

Brilliant ! The only company to give a detailed honest survey. They identified the source of damp as from leaky guttering and boiler outlet. Unlike others they did not quote me thousands of pounds for a damp proof course I don't need. Their survey was free. If I ever had a damp problem in the future I'd call these guys as I know I can trust them. Don't bother with anyone else. Great to find a company with honesty and integrity… Read Full Review

Report this review
★★★★★

“Top Quality Service From Start To Finish”

Written on: 08/04/2015 by NathanielHolmes (1 review written)

From our initial call to the Timberwise office, we knew we had a damp issue, but not knowing how to deal with it, the service we received was second to none. Their surveyor was very knowledgeable and professional and explained what was wrong and what would happen every step of the way. Following the survey, their workforce and damp proofing technicians came on-site, and, again, were very professional and gave us so much information about what they were doing as they continued with their… Read Full Review

Report this review
★★★★★

“Thorough Timber Treatment!”

Written on: 27/03/2015

I approached Timberwise for a survey of my listed building restoration project as I knew they were long-standing operators with a good reputation from work they did many years ago at a fascinating farmhouse near Harlech for my sister and brother-in-law. The surveyor was prompt and took care to examine all of the requirements of the property and identified worm, and areas of fungal infection. He also identified a suitable non-invasive damp treatment that would not compromise the external… Read Full Review

Report this review
★★☆☆☆

“ POOR advice!”

Written on: 15/03/2015 by 197Hays (1 review written)

I am a 25 year old woman with no damp proofing knowledge and Timberwise saw me coming a mile off. They initially quoted us around 3k to do the 'necessary works from doing their survey ( charged £300 for this too!) Luckily my Dad knows a few things about building and had his own damp meter and measured the areas which were alleged to be damp. They had also added on some replastering just for the sake of it. Damp proofing is recommended for rising damp, not localised problems which is what we… Read Full Review

Report this review
★★★★★

“Unbelievable professional service ”

Written on: 12/03/2015 by Nixondog (1 review written)

We had to use Timberwise to get a damp proof course installed on our house before we could complete on the sale . Timberwise knew how urgent this was and even though they were extremely busy they managed to fit us in urgently ! The kept the house as clean as possible and the service we got was second to none ! They made a hard job a lot easier and I cannot recommend the hard working friendly professional staff enough !!!! THANKYOU… Read Full Review

Report this review
★★★★★

“Honest expert advice ”

Written on: 03/03/2015 by Tarrant (1 review written)

Great service, quick response times. Gave refreshingly honest appraisal and advice. The surveyor was obviously an experienced expert. Throughly recommend this company… Read Full Review

Report this review
★★★★★

“Quality and Reliability”

Written on: 24/02/2015 by YvonneMP (1 review written)

After seeking the advice of several builder, I asked a local plasterer to give me an assessment of some damp patches in my hallway. The plasterer recommended I should telephone a company which, subsequently led to Timberwise. An appointment was arranged for a surveyor to visit. He arrived, took time and care in his assessment and advised what should be done to alleviate the damp problem. A written assessment arrived and I contacted Timberwise to arrange the work. A date was set some weeks… Read Full Review

Report this review
★★★★★

“We were very pleased with Timberwise”

Written on: 07/02/2015 by Clarestannard (1 review written)

Timberwise staff were helpful and efficient. The customer service was prompt. The work was performed efficiently and neatly. I was very pleased with the workman who came to our property as well as the surveyor… Read Full Review

Report this review
★★★★★

“Wet Rot Treatment”

Written on: 06/02/2015 by Ingram399 (1 review written)

Timberwise were on time for their inspection of my property and subsequently quoted for the work to be carried out. On the due date and time specified two operatives came to carry out the above works. A skip was already in position. They duly ripped out all the old flooring in the living room and treated the sub floor. On completion of this work they replaced the floor with new timbers. The work was carried out over two days and they were very neat and tidy . They even left a trap door… Read Full Review

Report this review
★★★★★

“Reliable and friendly service ”

Written on: 06/02/2015 by SullivanHays164 (1 review written)

I have used Timberwise on three different occasions to treat areas of rising damp and have always found them reliable and efficient. The work was carried out on time and everyone involved, from the surveyor who came out initially to the office staff involved in arranging things, to the workmen who actually carried out the work were friendly and helpful. I would definitely recommend them to others as a firm you can trust. They are not cheap, but the price is fair for the level of service and the… Read Full Review

Report this review
★☆☆☆☆

“Damaged ceiling”

Written on: 05/02/2015 by AminaNapier (1 review written)

Initial customer service good although we had to chase for an installation date. Positive pressure unit installed in our attic but engineers damaged our ceiling during installation. We've complained and was told that they would look into it but it would be better if we paid the final bill to avoid interest charges. Reluctantly, we paid the bill but ultimately my husband was more or less accused of damaging the ceiling himself. Very poor aftercare service. No receipt for payment, unit manual or… Read Full Review

Report this review
★★★★★

“Fantastic, helpful, and stress-busting!”

Written on: 04/02/2015 by ManxNorton65 (1 review written)

After having discovered my tenants' house had a devastating dry rot infestation, I rang Timberwise after having been recommended them by a good friend (who'd only had wet rot - the lucky girl!) The expert came round to survey the damage, and managed to reassure me that I wasn't going to lose the entire ground floor, and that although the extent of the fungus was quite grave, there was light at the end of the tunnel, and Timberwise could sort it all out. As time wore on, and after having two… Read Full Review

Report this review
★★★★☆

“From Damp to Dry!”

Written on: 04/02/2015 by Rosalind.W (1 review written)

My experience with Timberwise was excellent. Firstly the surveyor came at the time arranged and answered all my questions clearly. Then on the day arranged, my main concern was that I had to leave a friend to let the man in because I wasn't able to be present. I was a little nervous of having to leave the man unsupervised but I need not have worried Timberwise staff are very reliable and not only was the job very neatly done but he left no mess… Read Full Review

Report this review
★★★★★

“Thorough & professional”

Written on: 03/02/2015 by Sullivan85 (1 review written)

This company were both helpful (admin/contracts staff) and accommodating to my requirements in terms of timescales and the advice they provided from the initial survey (resulting from a Buildings Surveyors Report) to identifying a soultion that was practical and cost effective. … Read Full Review

Report this review
★☆☆☆☆

“6 attempts to fix 1 problem! Trading Standards Invloved!”

Written on: 28/01/2015

These guys haven’t got a clue, countless times they have not shown up. Insistent that I take time off work to meet their engineer who turns up late or doesn’t turn up with the right equipment. ripped the skit off with a crowbar and left the plaster in a right state! I have consulted with trading standards and I am now in the process of getting my own contractor to complete the work and sue them for the costs of the work and refund the guarantee that they have not honoured … Read Full Review

Report this review
★★★★☆

“TIMBERWISE DID A GREAT JOB”

Written on: 27/01/2015 by muzzzzer (3 reviews written)

Having had our basement flood due to a collapsed manhole, we had to have the basement completely gutted and re done in order to make it completely water proof. We were amazed at just how many companies are out there offering this basement conversion/water-proofing service. We got 3 quotes in and went for the mid price of the 3. All seemed well and we were about to place the order when we then discovered the company we were about to order with had had financial problems. When we checked this… Read Full Review

Report this review
★★★★★

“Timberwise !”

Written on: 06/01/2015 by 467Holt (1 review written)

Timberwise recently performed a damp proof course installation for me on a new house purchase. More importantly when I rang them I had a maximum 10 day lead time to complete the works before I moved in. They moved heaven and earth to get the works done and all was satisfactorily completed on time the day before I moved in. Excellent work too, cleanly undertaken over a weekend ! Would highly recommend if you need the works doing, try Timberwise first… Read Full Review

Report this review
★★★★★

“Survey showed there was a problem with mild wood...”

Written on: 03/01/2015 by Mary403 (1 review written)

Survey showed there was a problem with mild wood termite infestation in loft timbers on property I was purchasing. Contacted Timberwise and reception staff helpful and said surveyor would contact for an appointment. This was carried promptly by friendly and helpful surveyor. Work carried out with no inconvenience - problem solved and guaranteed for 20 years, with no stress or worry… Read Full Review

Report this review
★★★★★

“RELIABLE, EXCELLENT VALUE, TRUSTWORTHY”

Written on: 22/12/2014 by MFJ1 (1 review written)

WOULD DEFINITELY RECOMMEND THIS COMPANY NO QUESTION. THEY WERE HELPFUL, ALWAYS AVAILABLE, VALUE FOR MONEY AND TRUSTWORTHY… Read Full Review

Report this review
overview