Timberwise - www.timberwise.co.uk Reviews
Latest Reviews
★★★★★
“Get job done on time”
Written on: 21/05/2013
Came and surveyed house prior to move in. Then booked for before we moved in and completed work on time and cleared up after themselves. Did great job, advised us of issues all the way along. All guys were courteous and polite at all times. (read more)
★★★★★
“Basement damproof tanking”
Written on: 21/05/2013 by sharpsurfers (1 review written)
My experience with the company, technicians and the materials has been a very positive one. The initial survey and surveyor were proffesional and thorough, and the follow through refining the job and price were also quick and effective. The planning and organisation for the job start were good and there was flexibility to accomodate the work in two phases when I was not able to get part of the premesis ready on time. The technicians were extremely good and hard working, and the work was... (read more)
★★★★★
“Basement waterproofing”
Written on: 14/05/2013
All aspects of work from survey to completion were carried out in a courteous, timely and professional manner. Procedures to be carried out were explained to us in detail and advice given clearly and freely when requested. Timberwise staff were v. pleasant to deal with, honest and supportive, and gave us confidence that the waterproofing procedure would solve our problem, (at what was a very stressful time). No negative points that we can think of. So far so good. (read more)
★★★★★
“Boom...and the DPC was done”
Written on: 13/05/2013 by BigAdd
With moving house I'd originally asked another main stream company to perform a survey on my new house to ensure that I knew what I was getting into. Although this company performed the survey their professionalism was somewhat lacking (lied about appointments / not getting back to me etc) so upon completing the purchase of my house I looked around for another company to perform the work. Looking at online reviews I listed 3 companies and instructed them to give me a quote. I was very... (read more)
★★★★★
“Woodworm in Garage”
Written on: 24/04/2013 by Tell12
I built a large garage with a pitched roof about 30 years ago. A few months ago I noticed evidence of Woodworm activity in bench timbers and in roof beams and rafters. After considerable research I decided to use a professional company rather than pursue a DIY solution. This was because I wanted a guaranteed solution from experts. The surveyor from Timberwise was pleasant, clearly experienced, and very professional, as was the chap who did the job. He was quick and very thorough, and even... (read more)
★☆☆☆☆
“appalling company!”
Written on: 09/04/2013 by crocodile5
Timberwise took me for a huge ride. Their director is the rudest man in the business. Dont touch them. Used my furniture to cut their pipes on and left my house with water pouring down the walls. Go elsewhere if you have any sense. (read more)
★★★★☆
“HELPED ME OUT OF A HOLE!”
Written on: 02/04/2013
When we were selling our house, our buyers had kept us waiting for, oh so long, over several things and when we thought they were finally going to sign they wanted a home buyers survey which showed up Woodoworm in the house and garage and they weren't going to sign until we had it treated and gave them the certificate. Timberwise were fantastic they came out, did a survey and organised doing the treatment very quickly. They also issued the certificate at top speed, which helped us finalise... (read more)
★★★★★
“quick, efficient, effective, A job well done. ”
Written on: 20/03/2013
The Timberwise Surveyor was excellent & explained what he was looking for & showed me the problem areas. The Timberwise Technician was excellent. He was pleasant, worked without being intrusive; was efficiant and left the area spotlessly clean when he had finished his work. I would & will recommend Timberwise to anyone requiring timber treatment. (read more)
★★★★★
“Excellent service all round”
Written on: 05/03/2013
On selling our Edwardian terraced home, the buyers survey revealed extensive woodworm to the roof timbers. As our buyers are paying our asking price we felt we should get the problem dealt with & contactd Timberwise. From the initial contact, to the report being presented, including what we felt was a very reasonable cost for the work required, through the very pleasant engineer, right to the provision of the gauranatee certificate being issued in our buyers names, the whole experience was... (read more)
★★★★★
“Very good company”
Written on: 21/02/2013 by geraldinecastro846 (3 reviews written)
Timberwise have done an outstanding job for us.. We were very happy with the work carried out and the professional manner in which the work was completed. (read more)
See next 10 reviews
Showing 1 - 10 of 42 Reviews
★★★★★
“Brilliant, reliable and honest service”
Written on: 15/02/2013 by sophia16
I contacted Timberwise when I was pushed for time to submit a survey for a house purchase. Timberwise were able to come out to my house in a matter of days and produced a fair and VERY honest report. I had already had a report completed in which they had exaggerated a lot of problems that did not exist. It was therefore a relief to find that there are still genuine professionals out there who will give you a good, honest report. The work completed was to a vry high standard and they were... (read more)
★★★★★
“Thoroughly professional service”
Written on: 15/02/2013
I was very satisfied with the service I received from Timberwise. They were professional, prompt and courteous at all times - on the phone, over email and on the site visit. They explained everything clearly and upfront, including the process and costs. The surveyor on site was able to communicate very clearly, in layman's terms, the findings of his survey. I felt perfectly comfortable letting them have access to the property to carry out the work in my absence. They carried out the work to... (read more)
★★★★★
“Great service”
Written on: 13/02/2013 by WimpennyConstruction (1 review written)
I have dealt with Timberwise before and as a building professional myself have always found them very professional and knowledgeable. I needed an urgent survey and proposals for a property so posted on Timberwise's Twitter page. Within 5 minutes I had a phone response resulting in a surveyor visiting and reporting in under 24 hours. Not bad! (read more)
★★★★★
“Floor boards were taken care of”
Written on: 03/02/2013 by ryandelander (2 reviews written)
Timberwise did a wood worm treatment on my floor boards... they also did some treatment to some other bare wood surfaces that had become invested... really good job and no wood worm problem anymore (read more)
★★★★★
“Timberwise in Bristol”
Written on: 01/02/2013 by lelaitran121 (2 reviews written)
I used timberwise in bristol in 2012 to help us with dam proofing our basement. Everything was great, the price was good and the guys were very knowledgeable and capable... Very happy. (read more)
★★★★★
“Very good structural experts”
Written on: 28/01/2013 by bateuphelen (2 reviews written)
Timberwise are the structural experts we use and we are very happy with them and will always go back. (read more)
★★★★☆
“satisfied with timberwise”
Written on: 27/01/2013 by paultrotter412 (2 reviews written)
We needed some work done and contracted timberwise to fulfill the needs we had, it wasnt particularly difficult work but timberwise were efficient and completed the work to the standard we expected (read more)
★★★★★
“we had a flood”
Written on: 25/01/2013 by philshaw3 (2 reviews written)
We had a property in York that unfortunately, among others got serverley flooded when the river ouse burst its banks earlier in the year. We had some real problems not only at the time of the flood but with the damage once the flooding had died down. We contacted timberwise who came over and had a look at everything... They provided us with some structural repairs and flood restoration which was absolutely fantastic... You would never know we had flooded by looking at the completed work (read more)
★★★★★
“Whole house woodworm timber treatment”
Written on: 23/01/2013
Timberwise arrived on time and got started almost immediately. We were advised of the plan/timetable for the work and briefed on the Health & Safety aspects with a particular emphasis on how long it would be before we could enter any treated areas. Great care was taken to ensure that ALL areas were treated. This involved some pretty tight areas! If there were any problems/queries, they were dealt with efficiently and courteously. Timberwise were extremely thorough and completed the work on... (read more)
★★★★★
“Big thank you to Timberwise”
Written on: 23/01/2013 by alanproctor (2 reviews written)
We had some really bad moisture problems in several of our rooms in our pub and contact Timberwise. They were fantastic from beginning to end… It was a big job but we are very satisfied with the work and the cost was not too bad either. (read more)
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Showing 11 - 20 of 42 Reviews
★★★★★
“Unsurpassed damp treatment!”
Written on: 23/01/2013 by StevieBurke
I am a property investor based in the North West, I typically buy and renovate dilapidated properties. Timberwise was recommended to me by a colleague and now I always use them when damp is detected. Timberwise are reliable and work in a clean and tidy manner. They have even treated tenanted properties I own, with minimum fuss, and no complaints from the resident...which is quiet an achievement I can tell you! Their customer service is excellent and the workmanship superb - even when they... (read more)
★★★★★
“Timberwise are leaders in Damp Proofing”
Written on: 22/01/2013 by arjfirtu (2 reviews written)
We used Timberwise to do some damp-proofing and ventilation works in our living room, kitchen and hallway. We chose to use Timberwise after I happened to read some reviews online here on review centre. The works themselves took less than one week to complete and during that time we were away from the house. However, I had complete confidence in Timberwise and their team and was kept up to date with telephone calls and daily reports showing photos of work done and describing what would be... (read more)
★★★★★
“I highly recommend Timberwise”
Written on: 16/01/2013 by jonjeffery914 (2 reviews written)
I was very pleased with the work that we had done a good clean and tidy finish. I would recommend this company to anyone a very professional firm. (read more)
★★★★★
“Timberwise highest standards”
Written on: 15/01/2013 by joybaker291 (2 reviews written)
Whilst away on holidays we had a serious problem due to water leaking from our central heating system and streaming onto the external walls over days /week and causing serious damage to our kitchen walls. Timberwise arrived on time as agreed and surveyed the damage and offered some good practical advice and what the difference was between rising damp and the problem we had - he then pointed out areas in our living that had rising damp, which I thought was something completely different... (read more)
★★★★★
“Damp proofing - brilliant!”
Written on: 15/01/2013 by mikkonorweg (1 review written)
Timberwise Damp Proofing did an excellent job sorting out a problem I had with penetrative damp from a leaking roof. They had the wall treated and re-plastered in no time at all and even found me a roofer to fix the leak in the roof. I couldn't recommend them more. (read more)
★★★★★
“Damp proofing done properly”
Written on: 14/01/2013 by Kelly.timbers (2 reviews written)
Timberwise managed to sort out 2 of our public house's in Shropshire. We had some severe water problems and were desperately in need of a damp proofing specialist. Thanks Timberwise for sorting out all our problems. We are very very chuffed! (read more)
★★★★★
“thanks review centre”
Written on: 13/01/2013 by bloomerdigital (2 reviews written)
I found Timberwise on this review site, i contacted them and never looked back. truly outstanding company with excellent and talented damp proofing team (read more)
★★★★★
“Without a doubt the best in the business”
Written on: 13/01/2013 by towers.nick (2 reviews written)
Timberwise are the best damp proofing specialists in the UK. Absolutely amazing team that did wonders with our damp problem. highly recommend (read more)
★★★★★
“did a great job on our house”
Written on: 07/01/2013 by almighty_b (1 review written)
Timberwise did a great job for us and helped overcome some severe condensation and dry rot problems... They were extremely helpful, professional and very well priced for the amount of work that was required. (read more)
★★★★★
“Timberwise.co.uk does exactly what it says on the tin”
Written on: 07/01/2013 by jessiejackson204 (1 review written)
After installation of their system my walls have really dried out and there is a lot less condensation than before. It really seems to work! It is free to have a survey so I would say give them a try if you have damp as nothing to lose really, they'll come and look at the problem and see if they can help. Timberwise.co.uk does exactly what it says on the tin (read more)
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Showing 21 - 30 of 42 Reviews
★★★★★
“VERY VERY HAPPY”
Written on: 07/01/2013 by moscovice (1 review written)
Timberwise are keen to help the customer, whether or not you are going to buy from them. The surveyor informed me that I needed nothing from them and then very kindly told me what was causing the extensive damp in my house, how to clean it all up killing the spores and how to prevent a recurrence. All done with a professional friendliness. I will recommend them to anyone else with a damp problem. (read more)
★☆☆☆☆
“DONT USE THIS COMPANY!!!!!”
Written on: 01/01/2013 by hippohippo
Timberwise has taken me for a huge ride! I was desperate to find a solution to my huge flooding problem in my basement and appealed to them for help. they have charged me in excess of 25 000 Pounds and left me iwth no gaurantees after disputing an account which was agreed as ' PAID IN FULL' They have seen me as a soft touch and left my property in an appaling state with wood hanging off behind the stairs, walls plastered in a very bad way, my furniture was used as a workbench and large cuts... (read more)
★★★★★
“Timberwise Dampproofing Treatment”
Written on: 16/11/2012 by antheapaul (1 review written)
I asked three companies to quote for treating rising damp at a Victorian property that I own. Two of the companies picked up, without being asked, woodworm infestation and also quoted for its treatment. I was able to meet Rory Stewart, the Timberwise surveyor, and instinctively liked and trusted him. He explained and showed to me that the 'woodworm infestation', was inactive and did not require treatment and that the timbers had, in fact, already been treated at some time in the past. ... (read more)
★★★★★
“Great Service.”
Written on: 12/11/2012 by HDTansey
Timberwise dealt with woodworm issues and a dry rot problem in our Grade II listed building. They were efficient, tidy and great to deal with. I would not hesitate to recommend them to anyone needing similar services. (read more)
★★★★★
“Well organised project”
Written on: 24/10/2012
From estimate stage, through arranging work date, arrival on time and the work being carried out in a workmanlike fashion by helpfull a operatve, I can only fully recommend Timberwise this being the second time of using this company. (read more)
★★★★★
“Great Service”
Written on: 24/10/2012
I would highly recommend this company. We have now used them twice, once for wall ties and the second time for timber treatment. On both occasions the work was completed to a high standard and on time. Excellent communication and very helpful. Thankyou to all the staff. (read more)
★☆☆☆☆
“ Very Very Dissapointed with Timberwise...”
Written on: 10/09/2012
I had a survey on my property which identified wall tie failure and a little damp. timberwise quoted £10,000 for the remedial work to be carried out. I must state that I have no problem with the problems they found however after searching for similar quotes I actually found the same level of work guaranteed for £2000! In all I obtained 4 seperate quotes from reputable companies to the same level of work and quality standard - non of these even came to a quarter of the cost. I cannot help... (read more)
Jlhuk's Comment
Written on: 28/09/2012
I got quoted around £80 for them to just come and have a look at my property regardless of whether I used them or not for work (and potentially get ripped off anyway!). Other companies would do it at no extra cost, and from the timberwise website I was under the impression they were the same??
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★★★★★
“Woodworm Infestation...”
Written on: 26/06/2012 by DavePro (1 review written)
I called Timberwise to discuss the woodworm infestation to the first floor of our cottage. From first contact they were professional and quick in setting up a survey. The surveyor was on time, conducted a thorough survey and made it very clear exactly what the issue was (which was also confirmed in the follow up letter). The treatment works were also carried out in a quick and convenient manner (I guess it helped in my case as the cottage was completely empty and I had already taken up... (read more)
★★★★★
“Cracking service”
Written on: 11/06/2012 by FreddieHawkins (1 review written)
Booking was easy, and despite the complication of 3 suspected species of bat in our loft space(!) we were able to book with precision to ensure we met the requirement to have the work done when it was safe to do so from a conservation perspective. The crew who came to do the job were courteous and pleasant, and we particularly appreciated the efforts they went to in order to help ensure the areas for treatment were clear. They also helped replace our stuff in the attic once complete which... (read more)
★★★★★
“Dry Rot treatment”
Written on: 06/04/2012
I found Timberwise to be be very professional throughout. I also believe they were very competative in their pricing. When it was discovered that the extent of rot was greater than first anticipated, they quickly rescheduled work loads to be able to complete everthing as quickly as possible, including working a full weekend. They were also very accomodating in agreeing days that no work could be undertaken (when I had to go away for a few days). Their team of technicians completed work to a... (read more)
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Showing 31 - 40 of 42 Reviews
★★★★★
“damp proofing rising damp”
Written on: 16/03/2012
i found timberwise extremely proffessional in every aspect,from the surveyor,who gave us an honest and fair assessment of work required,the lovely ladies on the telephone,all the tradesmen involved,who were very tidy and efficient,cleaned up at the end of the day and very good timekeepers arriving at the time they said they would, overall they have done a fantastic job with as little interference to our normal household routine, well done timberwise. i cant think of one negative comment. (read more)
★★★★★
“Refreshing honesty!”
Written on: 13/03/2012
I can thoroughly recommend Timberwise to give you an honest assessment of what work is really necessary and whether you actually need to pay out for very expensive damp proofing. I had 6 firms look at my shower room. Timberwise stood out as the only honest broker. Their excellent surveyor Keith Defoe suggested I put a de-humidifier in the room for a few weeks to see if I could resolve the problem. In the meantime he gave me a quote both for full tanking and for a cheaper solution of applying... (read more)
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Linseylou88's Response to almighty_b's Review
Written on: 15/01/2013
I have seen this review here before but for Dampproofing
Somethings not right here. Both reviews are exactly the same word for word... Is this a genuine customer or not?