False Advertising

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Newcastle Building Society
★☆☆☆☆
1.3
From 16 reviews
13.0% of users recommend this

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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Carol2310's review of Newcastle Building Society

“False Advertising”

★☆☆☆☆

written by Carol2310 on 29/10/2015

This is the second time I have applied for a mortgage package that apparently doesn't exist and I will be contacting the Advertising Standards authority. She then stated that their products had changed overnight (coincidence) and spent 1/2 hour talking me out of using them and then said I was too honest and because the call was being recorded they couldn't accept my application! Customer service - you must be joking!

  • Customer Service

  • Telephone Banking

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