Avoid Like the Plague

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Newcastle Building Society
★☆☆☆☆
1.3
13.0% of users recommend this
  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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themaroonultra's review of Newcastle Building Society

“Avoid Like the Plague”

★☆☆☆☆

written by themaroonultra on 21/06/2013

Having dealt with this Newcastle BS for a mortgage application, I can say with a degree of certainty that I have never experienced incompetence and poor service quite like it.

1 month to even begin looking at the application, impossible to contact anyone with any knowledge whatsover of the mortgage market regarding the case via telephone or email and to top it all off blunt and unpleasant CUstomer Service people manning their call centre.

If you're looking for a straightforward, stress free experience when applying for your mortgage, I strongly suggest you go elsewhere!

  • Customer Service

  • Telephone Banking

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Plumber17's Response to themaroonultra's Review

Written on: 21/06/2013

I found exactly the same thing. Paid a fortune in fees to this company only for them to decline my application back in January on my completion date after having approved my mortgage.

An absolutely horrendous company to deal with. Avoid them at all costs and do not be fooled by their relatively attractive headline rates. Go with a mainstream lender. These guys are simply not worth the stress.

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