Online accounts needing letters by post

Nationwide Building Society
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★★☆☆☆
1.9 / 5
From 131 reviews
23.7% of users recommend this

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DuaneMellor's review of Nationwide Building Society

★☆☆☆☆
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“Online accounts needing letters by post”

Written on: 06/12/2011 by DuaneMellor (1 review written)

Nationwide, despite all their security systems insist on letters to operate accounts. This could make my family homeless for christmas. I have been trying to access money for a house for 2 weeks and keep being told different advice. If I was told I could close the account two weeks ago with a letter this problem would not occurred. Staggeringly poor service.

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

Reviewer0123's Response to DuaneMellor's Review

Written on: 10/03/2012

I have numerous online accounts with Nationwide and have never needed to operate using any letters by post.

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