Remortgage went through easily

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Leeds Building Society
★☆☆☆☆
1.4
From 33 reviews
12.0% of users recommend this

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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363Compton's review of Leeds Building Society

“Remortgage went through easily”

★★★★☆

written by 363Compton on 23/11/2016

I used Leeds for a BTL remortgage recently (I already have savings with them) and applied through the online system. This was simple enough, although a bit clunky. I received my tracking dashboard from Optima which was self explanatory and sent in the documentation required (which was a little more than usual). Things then went ahead although and I had to ring Leeds/Optima a couple of times to chase some things up. Overall it was set up well, the communications were OK (could have been better), but the rate was great and the service/atitude of the people on the phones was very helpful. Overall pretty painless and was happy with the result.

  • Customer Service

  • Local Branch

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