godawful for cash withdrawal

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Cheshire Building Society
★★☆☆☆
2.2
20.0% of users recommend this
  • Customer Service

  • Telephone Banking

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  • Local Branch

  • Cash Point Facility

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Mary-Ellen's review of Cheshire Building Society

“godawful for cash withdrawal”

★☆☆☆☆

written by Mary-Ellen on 31/10/2013

They lied when they said that you can withdraw cash from your ISA - honestly, they did!

I've just returned from my local Nationwide Branch to do just that, and was told,
"I'm sorry, we can't make a cash payment to you. I know it's awful isn't it, that you can't get at your own money? The best I can suggest, is, for you to go ring this number", pointing at it on my document (letter with my ISA details).
In fairness, she did smile, and apologise... well worth investing with 'Cheshire' then.

So, now I've had to send a Cheshire-ISA-Cheque-Withdrawal-Request-Form by post. Which means, instead of getting my money today, I shall have to wait many days, hmm! (unless, of course, they'll reveal even more ways to stall me)

If only I had known they won't let you readily access your money...

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