Twitter Query

XLN Telecom www.xlntelecom.co.uk
★★☆☆☆
1.8
20.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

MikePeates67's review of XLN Telecom www.xlntelecom.co.uk

“Twitter Query”

★★★★★

written by MikePeates67 on 06/08/2015

We were having issues with slow broadband speed and placed a question twitter to see if it was a geographic problem.

Within 20 minutes we received a call from Gareth who diligently went through the issue with me. We moved the router from it's current position and Gareth also noticed the interference on the line. Once the broadband was working he also undertook a line check which cleared the interference.

Thank you for your help!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Xlntelecom's Response to MikePeates67's Review

Written on: 06/08/2015

Hi, Thanks for the positive feedback! We're happy to hear your internet issues were resolved quickly by our broadband team!

Regards,

XLN

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