do not use

XLN Telecom www.xlntelecom.co.uk
★★☆☆☆
1.8
20.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

kikiandcole's review of XLN Telecom www.xlntelecom.co.uk

“do not use ”

★☆☆☆☆

written by kikiandcole on 28/07/2014

i signed up wth xln to save money it has caused me nothing but grief and cost me over £300 in mobile phone bills. from the start i was supplied with a faulty line and router noone could hear me nor did we have broadband . it cost me over £200 holding to their technical support team from my mobile and £100s in call diversion charges to my mobile phone. when i was finally given a new router i was offered £10 in compensation and charged a late payment fee on top as i refused to pay. now having not used the phone line my bills are still over £55 per month double the advertised rate all because of wierd insurances and charges .. now i ried to cancel and i have been immediately cut off .... i am a small flower business ! ruined

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Was this review helpful? 0 0