Utter rubbish service+Idiotic customer service

★★☆☆☆
1.6 / 5
17% of users recommend this
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Yasir93b's review of XLN Telecom www.xlntelecom.co.uk

★☆☆☆☆

“Utter rubbish service+Idiotic customer service”

Written on: 20/07/2013 by Yasir93b (1 review written)

I asked xln to transfer my broadband from one telephone line to another, Instead they ceased my phone line and broadband connection. I was told that this is because of a 'system error'. I wouldn't trust this company anymore and hence asked them to cancel my contract. They were quick enough to send me a note about premature cancellation with a charge of £299.

If you want to be ripped off, waste your time trying to talk to the customer service and want to get third class service, then xln is for you.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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