Awful in every respect

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Virgin Media, www.virginmedia.com
★★☆☆☆
1.6
From 563 reviews
12.0% of users recommend this

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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charliahunt's review of Virgin Media, www.virginmedia.com

“Awful in every respect”

★☆☆☆☆

written by charliahunt on 15/08/2013

I don't usually complain about things but I have been putting up with this for a year now. I have spent at least £40 calling them through the year. We had no internet for the first two months and after that it was only during off peak times that you could really use it.

I bought a nine month contract and the hub only to find I actually rented the hub at an extortionate rate and that you have to cancel the contract. So if I don't send back the hub I will be charged £80
on top of the £40 of phone bills and extra three months of internet bills.

I will NEVER give them money again.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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