I wish i'd listened to the reviews

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★★☆☆☆
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  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Virgin Media, www.virginmedia.com

★☆☆☆☆

“I wish i'd listened to the reviews”

Written on: 18/09/2012

the customer service is terrible. hardly any of the telephone operators speak english properly and its really difficult to understand what they are saying. on top of that, they don't understand the problem you are explaining and have auto replies like robots. after hours of phone calls i have still not got to the bottom of something so simple.

  • Customer Service

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