I was a virgin customer for twelve years

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★☆☆☆☆
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14.2% of users recommend this

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Guest's review of Virgin Broadband www.virginmedia.com

★☆☆☆☆
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“I was a virgin customer for twelve years”

Written on: 05/08/2012

Prices went up and up and up, all I had was broadband and phone,no television. £35 a month.
I ask a question regarding a fault and I kept waiting for 30 minutes, then I was transferred to India. After twelve years I decided to change supplier. My e-mail was cut off within 24 hours giving me no time to extract my email contacts. Loyalty to their customers,forget it.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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