Poor Performance

★★★★☆
4.3 / 5
88.8% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Utility Warehouse Broadband www.utilitywarehouse.co.uk

★☆☆☆☆

“Poor Performance”

Written on: 28/03/2012

I took the UW broadband connection two weeks ago on the understanding that the performance of their network was comparable to the BT offering. What a load of rubbish, my new connection is 10 times slower than before. I complained about the lack of knowledge of their agent and told them I would not be paying any fees for the service which they agreed to on the basis that it was miss sold. My advice, stay away and beware, swapping to another provider takes time and living with this service is a nightmare.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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