Abysmal Service

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Titan ADSL www.titan-adsl.co.uk
★★★★☆
4.2
From 154 reviews
80.0% of users recommend this

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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julienorth's review of Titan ADSL www.titan-adsl.co.uk

“Abysmal Service ”

★★☆☆☆

written by julienorth on 21/06/2013

You cannot get through to contact anyone if you have a problem like mine ( poor internet speed ) both email or by phone no one answers replies ever !. Just the same automated reply "all our advisors are busy try again later ", now the weekends here i have had it as they don't work weekends .
Will be changing to another ISP that have working helpful technical staff that can answer the phone 7 days a week .
Unfortunately i got suckered into the bogus sales reviews blowing Titans trumpet on here as it is not good but at least i can cancel my contract as it is only 3 months ,that's if i can get through and speak to someone, i'll give it another week than off to OFCOM to lodge my complaint

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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