Time Talk Reviews - www.timetalk.co.uk

★★☆☆☆
2.0 / 5
102
28% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Getting through to the call centre is an absolute...”

Written on: 02/12/2016 by AngelBoone241 (1 review written)

Getting through to the call centre is an absolute NIGHTMARE. ! I wouldn't recommend them to my worst enemy !… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 31/10/2016 by DominikFreeman (1 review written)

Absolute joke of a company. Buyer BEWARE. Have finally received communication from someone regarding being mis sold services after 21 DAYS!!! Their contact us page is a joke, apparently this company never monitor this PLUS they ask you to read and AGREE TO terms and conditions that you cannot access through the link provided. My services were activated on the LAST DAY of my cooling off period leaving no time to cancel once you've realised your mistake. AVOID AVOID AVOID. Will be reported to… Read Full Review

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★☆☆☆☆

“Absolutely rubbish”

Written on: 14/10/2016 by Angelinap182 (1 review written)

I was a fool and signed up, only having rang as I thought was sky TV. I was told the operative is a representative of sky. I have had 2 x boxes and the internet. I can honestly say I have had my pants pulled down and my bottom slapped with the deal the Richard Branson wannabe sold me. The internet is as much as useless, and as a result viewing anything on their system is a pointless exercise. To add insult to injury they are now demanding £221 For me to cancel a contract that is not only… Read Full Review

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★☆☆☆☆

“do not sign up rubbish, just stopped my direct debit...”

Written on: 23/08/2016 by collinmatthews (1 review written)

Time talk are rubbish. have tried to phone them this morning waited 65 mins on hold then told to wait, them service not any more. I have spent all told 2 hrs plus trying to get someone so as to Finnish with them. It took three weeks to get a free post number to send back Abby box, they told me it was like SKY. I am getting legal advice. they took £181 out off me account in march, they did not even contact me. You never get mail from them.I will be glad when i get different supplier. Would not… Read Full Review

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★☆☆☆☆

“Taking the mick on the phone for 1 and a half hours no...”

Written on: 17/08/2016 by AmiraTemple (1 review written)

Taking the mick on the phone for 1 and a half hours no answer. Ivery took the broadband out it took town weeks to come out to me and ever seensure it arrived I've had nowt but problem… Read Full Review

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★☆☆☆☆

“Fuming and disgusted ”

Written on: 14/08/2016 by Kayden131 (1 review written)

My mum of 85 years old was with BT but decided to change to time talk thought it would be cheaper any way her land line went down 7 weeks ago so I got in touch with time talk they said they would send a BT engineer out to fix the problem they have been out twice now and it's still hasn't been fix my mum depends on the phone it's her life line every time I've rang up they keep you waiting a lest an hour on the phone I've talk to several advisers on the phone and still got no response it's… Read Full Review

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★☆☆☆☆

“Plz don't fall for the trap!”

Written on: 09/08/2016 by Rosie8888 (1 review written)

Hi I was on the phone to these people made to believe it was sky, as I browsed the Internet for broadband and phone.I rang a free number. They took money out of my bank! Plz plz don't fall for it!! They are no company at all!'… Read Full Review

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★☆☆☆☆

“Misleading Company ”

Written on: 05/08/2016 by IzabelleBuckley451 (1 review written)

company is very misleading, trying to get in touch with someone is very difficult. Its as if they trick people to sign up and get money off them and never want to hear from them… Read Full Review

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★☆☆☆☆

“awful service”

Written on: 31/07/2016 by White199 (1 review written)

made a mistake of joining this company and since i joined i have been ripped off they have been deducting money from my account for no reason!! above £100 they took out and im trying my best to get it back. Had no services or anything complete mess ever since i joined the company. i advice everyone to report them to shut them down so they stop ripping innocent people off!!!!!!!! this company doesnt sound legit and are so unprofessional how can such a company get away with this in this day and… Read Full Review

Shadwell36's Comment

Written on: 01/08/2016

Don't let them pressurise you into removing this review.

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★☆☆☆☆

“total ripoff”

Written on: 08/07/2016 by tobytob (1 review written)

Try to ring talktalk w After finding number on my phone and give me password bank details that over me good deal but told my fiber opted line can be upgraded I was happy for them take 10pound credit check and 25 for setup and after money gone told me that were timetalk not talktalk ,I said Noway so cancelled the order and rang talktalk only to extend my contract as that are the best provider and timetalk Still email talktalk to cancel my contract that thay were providing my broadband so anther… Read Full Review

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★☆☆☆☆

“Sultan Fakiri ”

Written on: 03/07/2016 by 493Miller (1 review written)

Don't get phone line from this company . My contract start from September 2015 i payed them as fibre internet bad never was fibre they are lyres. In 2 days i don't have access internet i did ask them they are telling me they don't know thay want fine out . I'm waiting 2 days still not sort it . So Shame :(… Read Full Review

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★☆☆☆☆

“I am disgusted with this company!! I have not received...”

Written on: 02/07/2016

I am disgusted with this company!! I have not received the package that I was promised. Also I cannot receive phone calls although I can phone out. Timetalk was installed nearly 4 weeks ago and during that time I have phoned them several times to ask them to listen to the recordings of the conversations I had when I ser up the package to prove that I was falsely sold the package I was told it would take 24_48 hours that was over 3 weeks ago and I am still no further!! They have also failed to… Read Full Review

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★☆☆☆☆

“Disgusted”

Written on: 26/06/2016 by LukeCassidy1990 (1 review written)

I stupidly decided to change companies because according to Time Talk I would get faster internet !!! Well I cannot even have 2 devises running unless I like to watch a buffering sign… Read Full Review

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★★☆☆☆

“Nightmare company!! ”

Written on: 22/06/2016 by 1977Clark (1 review written)

I recently joined time talk and thought I would get better services instead they messed me about over charged me and when I wanted to cancel they demanded a £245 cancellation fee. Never met such a ridiculous company they know nothing about proffesional but anyone who has read previous reviews and has joined them would know the troubles. I want to ask has anyone managed to get money off them if they had been overcharged and how did they manage to get the money back?! Please help as this has… Read Full Review

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★☆☆☆☆

“Unethical and incompetent ”

Written on: 18/06/2016 by 77Moody (1 review written)

This company (and its parent, Supertel - also owns Supanet and 6G) are possibly the most shambolic, unethical outfit I have ever encountered. The way they market themselves is underhand to say the least. Basically they pay a lot of money to Google etc for SEO - search engine optimisation - which means if you search for Sky, Talk Talk, or BT - the Timetalk result will pop up too. Their sales advisors are trained to reel in victims, sorry, customers by picking up these calls that were made in… Read Full Review

Shadwell36's Comment

Written on: 21/06/2016

Couldn't have said it better myself!!

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★★★★★

“Great I don't know what your complaining about ”

Written on: 08/06/2016 by hhShea484 (1 review written)

I have listened to other people saying time talk is rubbish and got in a state thinking it would of happened to me. I have had time talk now since 6/6/16 and its great. I feel sorry now for the way I may of sounded to them. Cheap also. All I can say is keep up the good work I am going to stick out my 24 month contracted… Read Full Review

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★☆☆☆☆

“Don't do it”

Written on: 05/06/2016 by Pereirark1992 (1 review written)

I was tricked into time talk I rang the wrong number I tho et it was sky all the way through the phone call I was talking about sky q am 200 hundred pound down and now been informed it's 245 pound to get out of contract for a product that has never worked from day 1 I was suppose to get a new box which neva came phone calls are a waste of time and money has any 1 on here managed to get away from them with out paying the 245 pound please… Read Full Review

Clareshaw's Comment

Written on: 14/06/2016

I am having the exact same experience. I was told it was Sky all the way and now being told the same thing about leaving. 14 days cooling off period starts form the original phone call but the service does not start until at least 14 days after. I have lodged a complaint and been told that someone will be in touch with me within 48 hrs. I spoke to a lad, very rude and arrogant and wouldn't let me get a word in anywhere. I have told him that they can come and collect there equipment and can disconnect my wifi as I will not be paying a penny more. Any legal advise would be appreciated.

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★☆☆☆☆

“Rubbish service”

Written on: 24/05/2016 by Saffysee (1 review written)

The most disgraceful and waste of time broadband, Telephone and appy tv is TIME TALK. Do not waste your time on them. They will try to take money from your account. I applied for there services in the 12th of the month. and I had a 14 day cooling off period. The services would begin only on the 26th of the month . Iwas told an engineer would come out to me so I took a day off work. No one turned up so I rang them they said I had to set up myself. I wasn't happy with the box as every time I… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 23/05/2016 by Mercedesi54 (1 review written)

Phone and broadband disconnected admittedly due to a mistake by open reach but nearly 8 weeks later still no connection.Problem compounded by total lack of communication between timetalk and Open Reach. No one is taking responsibility.Can't believe this industry is not properly regulated. Timetalk could have at least warnd us that our line had been slammed, they could have replied to my letter and they should not have charged us for the engineers visit which was a waste of time anyway.The… Read Full Review

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★☆☆☆☆

“The sad truth is... they promise you fast HD TV and...”

Written on: 19/05/2016

The sad truth is... they promise you fast HD TV and High speed broadband for half what you pay with sky YOU GET ,, REALLY slow internet the CHEAPEST android box you have EVER seen.. cheapo flimsy remote controllers NO recording ability NO live pause THEY WILL CHARGE YOU £250 CANCELLATION FEE !!!! on the First day we got it, we seen how bad it was, so wee phoned up to cancel as we had ( we were told ) a 2 week grace opt out cancellation period .. but then they said it was 2 WEEKS FROM WHEN… Read Full Review

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