Got hooked in when I thought I was replying to a talktalk email (was a talk talk customer at the time). Turned out it was a timetalk salesman - somehow managed to persuade me to change supplier - promising cheaper rates and faster performance. Not cheaper and not faster! Nightmare to leave - so many hoops and additional costs. Now years later I am being hounded by their debt management dept for non return of the router! Very upsetting, threatening and confrontational phone calls - literally told "we will harass you until you pay" - when confronted that this is not legal - threatened that they are legally entitled to phone 3 times a day for up to 6 years until I pay the alleged debt!. Please please please do not join this company.

I had accidentally got trapped into this company whilst trying to call talk talk! Time talk - the internet was horrendously bad it did nothing! University suffered and so did work! Then they took what ever money they felt like from my bank. Long hold times , passed from pillar to post and nothing ever sorted. Tried to take it further and some how went in time talks favour. Claimed money back from my bank and had to change details to prevent them taking further payments from my account. Now receiving debt texts wanting to claim money back over two years later! I was so stressed throughout my time with this company! Phone calls daily! Loosing it on the phone after hours of being passed around to accomplish nothing and to be told they dont believe I have no internet and I would be surprised how many people lie! Sooooo many people are online complaining about this company THERE HAS TO BE SOMETHING WE CAN DO ABOUT IT ???? it’s not the odd complaint it’s full of bad reviews all of the same nature! I can’t fill the stars out as they don’t deserve one for anything!

I had broadband from this company I left sky and joined timetalk in 2013 I now am being asked to pay for a router they say they sent to me in 2012 I was with sky from 2008 Intel 2013 so how would I be sent a router in 2012 ? From timetalk also there debt collection company have said I owe £30 97 from 2016 My bank say all payments requested were paid and there were never any refued Time talk are inpossible to contact by phone

I cancel time talk in 2015 then in Oct I get a txt from a debt company wanting £515 working for time talk I spoke to the debt company they said I just stop paying Timetalk this was the first time I heard anything from Timetalk.. As anyone else had any problems like this

I am writing a review on behalf of my girlfriend who has had some of the worst experiences with this company! The Wifi she received from this company was below poor and every time she tried to ring this company was put on hold for over 40mins .... I imagine this is their tactic as other reviews all say getting through to them is very hard! When she finally got through she was told that they would swap lines and that they could see our WIFI was poor .... this had no impact what so ever. When she finally had enough and wanted to leave she was put through to an arrogant and rude member of staff who I also had the pleasure of trying to make this person realise the atrocious way this company is run! When we asked to be put though to a manger ... He refused outright ????? In what normal company is this ever acceptable and in practice! The person I dealt with clearly made us understand that it was a £84 termination fee and we later found out that the router is £69 if not returned.... HOW IS THAT ROUTER WORTH £69 !!! PLEASE EVERYONE STAY AWAY FROM THIS COMPANY I CANNOT STRESS THIS ENOUGH! THEY CANNOT SEE PAST THE FACT THEY EXPLOIT PEOPLE AND THEIR STAFF REALLY DO NOT CARE AND HAVE NO COMPASSION. CUSTOMER SERVICE THE WORST I HAVE EVER COME ACROSS! This company should be shut down!

I have signed to this company for 2 yrs now and held at ransom. I paid for ADSL line with 8mb + and they only provided 1 meg and also capped the router to ensure 2 mg cap. I attempted a number of time to fix the issue with no success. Finally, asked network expert to review the router setting and found out that it was capped! shocking! I asked them to let me go then they told me that the cancellation fee is going to be £80 in total. What a joke. I am sure this is illegal and they are suppose to give me 8 meg Plus speed. I thing they have another sister company called SuperNet... Don't go with them!!!!

We joined time talk two years ago,worst thing we ever done,internet speed is awful should be getting 30 we get about 5 .in addition we moved last year and they wanted £290 to transfer to new address,or we had to pay the rest of the contract term,£480. Eventually got it down to £90 .they done absolutely nothing no engineer etc.this company is a joke.they extort money from you to leave them.i feel we are stuck with them. avoid at all costs because you'll regret you ever went with them.

I HAVE BEEN WITH THIS PROVIDER FOR 3 YEARS AND AM CURRENTLY RECEIVING SPEEDS OF AS LOW AS 0.7.I HAVE REPORTED THIS AND AM CURRENTLY GETTING FOBOFFS.I AM PAYING ABOUT £33 AND WOULD ADVISE ANYBODY NOT TO JOIN.

Would never recommend this company to any1 they are coon artist to like to to charge you a fortune and not give to the service your meant to have. Then after cancelling my contract with them they try and charge your 400 pound. Who in ther right mind would pay for a service they are not receiving. It's ridiculous. Not happy at all

The worst service from a company I've ever had the displeasure of interacting with. The router turned up and we had very average internet speeds for about three or four months until some work was done and our live was disconnected. We then phoned about five times asking for an engineer and every time we were brushed off or the engineer did not turn up. Then every time we phoned to cancel they said they needed to refer it to a manager who would get back to us who, surprise did not. At this point we had been receiving no services from them for five months while paying so i cancelled the direct debit as they were doing nothing about it. They then turned round and lied about the logs they kept telling us an engineer had been out an sorted the problem (despite having no internet for seven months at this point) and sent a fantastic letter demanding late fees for outstanding payment. Customer service is non existent. DO NOT WASTE YOUR TIME OR MONEY WITH THIS HORRENDOUS COMPANY! GET A PROPER PROVIDER!

How many customers are this joke of a company going to rip, off please I urge you all who have been mis-sold this rubbish to report to Ofcom so we can stop them doing this to other innocent people. I was mis-sold this service through who I thought was Sky. My landline has never worked, The appy tv box is basically just a kodi box and the broadband is that rubbish you can't stream anything

i spoke to someone recently about moving house which there is a big amount to pay to move timetalk over, which i cant afford and dont want to be stuck in another 24months contact with them as they arnt the best company i have been with. When i signed up 7 months ago i signed up to 24month contract and i never got made aware if i was to move there would be a large charge and your contract would start again so another 24 months contract or pay over 300quid for a cancellation charge. in my opinion this is a way to keep people stuck in a contract with them and rip them off more money

I've just had to pay £66 for my bill. Yet my interne service is shocking!! And to top it off I cant make calls from my landline phone! I cant phone Timetalk because my landline isn't working. So what exactly have I just paid for???

two promises to have answer machine put back on phone.still waiting.difficulty to get thro to call center.maybe shouid have gone else where

Getting through to the call centre is an absolute NIGHTMARE. ! I wouldn't recommend them to my worst enemy !

Absolute joke of a company. Buyer BEWARE. Have finally received communication from someone regarding being mis sold services after 21 DAYS!!! Their contact us page is a joke, apparently this company never monitor this PLUS they ask you to read and AGREE TO terms and conditions that you cannot access through the link provided. My services were activated on the LAST DAY of my cooling off period leaving no time to cancel once you've realised your mistake. AVOID AVOID AVOID. Will be reported to Ofcom and the Communication Ombudsman service. DO NOT SIGN UP TO THIS COMPANY!

I was a fool and signed up, only having rang as I thought was sky TV. I was told the operative is a representative of sky. I have had 2 x boxes and the internet. I can honestly say I have had my pants pulled down and my bottom slapped with the deal the Richard Branson wannabe sold me. The internet is as much as useless, and as a result viewing anything on their system is a pointless exercise. To add insult to injury they are now demanding £221 For me to cancel a contract that is not only daylight robbery It is an absolute liberty. I can get the exact same thing for a one of buy of £50 And I know it acually works.

Taking the mick on the phone for 1 and a half hours no answer. Ivery took the broadband out it took town weeks to come out to me and ever seensure it arrived I've had nowt but problem

My mum of 85 years old was with BT but decided to change to time talk thought it would be cheaper any way her land line went down 7 weeks ago so I got in touch with time talk they said they would send a BT engineer out to fix the problem they have been out twice now and it's still hasn't been fix my mum depends on the phone it's her life line every time I've rang up they keep you waiting a lest an hour on the phone I've talk to several advisers on the phone and still got no response it's disgusting and they have took money out of my mums account for the last two months when she hasn't got a land line and not used them sevice they are a joke they should be closed down folce promises feeling anoyd and frustrated.