Problems & bad customer service

Click here if this is your business
★★☆☆☆
1.8 / 5
26% of users recommend this
Click here if this is your business
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Mikesmith1991's review of Sky Broadband

★☆☆☆☆

“Problems and bad customer service ”

Written on: 15/08/2014 by Mikesmith1991 (1 review written)

Ever since I signed up to sky broadband (3 months ago) I have been given nothing but poor customer service and NO broadband and landline!!

I have been continuously mislead, lied and deceived by their customer service team and was refused to speak to the manager on several occasions, saying 'they were busy'!!!

I pay £20.40 per month for unlimited sky broadband and landline and for the period of time I haven't had the service, I was told I still have to pay the monthly rate!!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review