F»»»ing terrible ISP

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  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Sky Broadband

★☆☆☆☆

“F»»»ing terrible ISP”

Written on: 18/04/2013

I will get straight to the point and keep it simple; Sky is the worst Internet 'service provider' out there. I didn't think it was possible for any ISP to be worse than Virgin Media was, but wow I've been proven wrong. I swear if I find out where the servers are located I will blow them up into oblivion and urinate on the shattered remains because that's what you deserve.
It's impossible to do anything during peak hours because the internet completely dies every half hour or so, so much for '18mb's download', when I get 10 max and the ping is at 50ms to a server only a couple miles away.
Can't even play a single video game online once in a while because paying money isn't enough for this lot.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Techexpert's Comment

Written on: 14/05/2013

im assuming ur connecting wirelessly as if ur speed was dropping via ethernet during evening then u would be smart and call sky tech and they would treat as a throughput issue and would be escalated or it would be a line or equipment fault (unlikely).

so, its very very simple, change ur wireless channel, make sure ur router aint got no electrical interference around it and possibly change to 54g performance on the mode.

sky do not traffic manage their broadband, so it is either wireless issue (most likely) or throughput.

ring up and sort it out and stop complaining

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