Poor service.... but excellent customer service staff

Click here if this is your business
★★☆☆☆
1.8 / 5
25.9% of users recommend this
Click here if this is your business
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

MarcWatt's review of Sky Broadband

★☆☆☆☆

“Poor service.... but excellent customer service staff”

Written on: 13/02/2013 by MarcWatt (3 reviews written)

The broadband service is just poor.... less than 0.4 mb/s... The customer service staff are excellent though I've got to say. I've bee getting put through to the guys in Northern Ireland and they are incredibly helpful - but the problem is not solved and just keeps reoccuring. We've got an engineer coming out next week, fingers crossed it can be sorted.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review