complete waste of money..

★★☆☆☆
1.9 / 5
27.3% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

ashleighjackson1991's review of Sky Broadband

★☆☆☆☆

“complete waste of money..”

Written on: 04/11/2011 by ashleighjackson1991

Sky definitely start as they mean to go on, it took them over a month to get our broadband up and running, at almost HALF the speed they told me it would be.

My internet cuts out at least 4 times a day, we were told when we got it that it would work with xbox live, this is untrue, I have called them up as the router wasn't allowing xbox to connect to the internet with a wired connection only to be told "we do not support xbox live"!!!! Thanks for telling me when I asked BEFORE I bought it! You're also not meant to change the router as its a breach of their t&c's, all well and good if they send you a good router which they dont by the way.

I only purchased the broadband as a package with my tv as it was cheaper then having sky tv with a different provider, I wish I had spent that little bit more and gone with virgin instead.

All in all an absolutely appalling service and I cannot wait for the end of my contract..(only another 8 months to go :-()

I would definitely not recommend sky if you actually want to use the internet..

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's Response to ashleighjackson1991's Review

Written on: 29/01/2012

Sky obviously don't specifically 'support' Xbox live, but there's absolutely no reason why it should not work - I occasionally take my PS3 and Wii round my parents' house with Sky and have never had a problem with internet connectivity.

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