PLUSNET are useless

PlusNet Broadband www.plus.net
★★☆☆☆
1.9
25.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

comanchea's review of PlusNet Broadband www.plus.net

“PLUSNET are useless”

★☆☆☆☆

written by comanchea on 16/07/2014

These people are useless. I signed up , my phone went dead, I can't get any sense out of them. I can't contact them by email as they only accept tweets or facebook things. I haven't had a phone for weeks, they won't answer me, they haven't fixed it, they won't talk to me on the phone.

DO NOT USE PLUSNET they are useless.

  • Reliability

  • Customer Service

Plusnetadam's Response to comanchea's Review

Written on: 09/10/2014

Hi sorry to hear about the issue you've mentioned.

We don't provide any support via email so the best way to raise a query with us is by calling us or if you prefer queries can be raised via email, you can also see our responses there.

If sounds like you might not have an account for either Facebook or Twitter but if you do please feel free to send us a private message including your username.

All the best,
Adam W

Plusnet Customer Relations

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