PlusNet Broadband www.plus.net

Visit plus.net

WRITE A REVIEW

★★☆☆☆

2.0 / 5

From 442 reviews

25.8% of users recommend this

Reliability
Customer Service
Speed Consistency
Value For Money

Guest's review of PlusNet Broadband www.plus.net

★☆☆☆☆

WRITE A REVIEW

“Misleading, low speeds and not good customer service”

Written on: 10/06/2012

I have been a customer of Plusnet for a year and I am moving to another provider as soon as possible.

Plusnet claims that they are a cheap provider but my experience is that this is misleading. Plusnet gives you 10GB allowance which may seem a lot but a several streamings and a normal use of your Broadband and you exceed the 10GB allowance and they charge you 5 pounts for an extra 5GB whether you use the whole 5GB or not. The download speeds are also slow.

There customer services replies but they are not helpful at all.

In summary, I would not recomend it to anyone

Visit plus.net

Choci's Comment

Written on: 13/10/2012

You can't blame Plusnet if you picked the cheapest package and didn't have the sense to upgrade to a more suitable package.

Reply to this comment

Josep1975's Comment

Written on: 15/10/2012

Choci, Are you working for Plusnet or have any relationship with them? if a Broadband is advertised as a cheap option it should be cheap and provide a good service with a decent allowance. This is not the case of Plusnet. The solution is not to upgrade to a more expensive package once Plusnets gets you into signing with them. In my view, the service is not good either.

Reply to this comment

Beecgee's Comment

Written on: 18/11/2012

I'm with Choci ! It IS cheap, the allowance is clearly stated as 10GB. It's YOUR choice which package you take. Plusnet will always have a fair number of dissatisfied customers because their prices draw in the terminally clueless

Reply to this comment