A month & still waiting!

Origin Broadband - www.origin-broadband.co.uk
★★☆☆☆
2.5
38.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Peeeeedoffff's review of Origin Broadband - www.origin-broadband.co.uk

“A month and still waiting! ”

★☆☆☆☆

written by Peeeeedoffff on 14/03/2017

So I signed up for a year for broadband then realised I'd get better deal elsewhere. So promptly cancelled the next day with the assurance I'd get a confirmation email. No email had been sent for 3 days and I was wary as there is a time limit to cancel. So I rang up again, which is a lengthy process as they must have only one person employed in customer services! Again assurances given that email will be sent, but seemed more reassured (as I took the persons name) that they would actually do as they say. Recieved email in hours. But as yet have not received refund and it's nearly been a month!!!! Funnily it only took a few hours to take my money out of the bank! Have rang up twice and now with fresh assurances of 1-3 days.
Disgusting company steer clear, unless you enjoy spending hours on the phone listening to their inane recorded message!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Was this review helpful? 0 0