Reliable & great customer service

“Reliable and great customer service”

Written on: 20/08/2012 by mswhite (4 reviews written)

Been on O2 for over a year, and the service is reliable, good speed (same as Virgin which is supposed to be faster) and best of all, the customer service is fantastic.
I've never had a problem with connection of internet. I have the home phone which has been problematic a couple of times (not O2's fault), which they sorted out promptly and kept me updated on.
The service centre's are in the UK, which is exactly what you need in your provider and it's the customer service level that kept me at O2.
I almost switched to Talk Talk when they had great deal on, but rang the retention team at O2 first and got a new customer deal so stayed (which I was relieved about as didn't want to leave).
Highly recommend the company!!