Kick Ass Proxy Reviews - www.kickassproxy.com

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★★☆☆☆
2.4 / 5
36% of users recommend this
Click here if this is your business
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★★☆☆☆

“initial opinions are not good”

Written on: 12/05/2014 by SummerMaldonado1984 (1 review written)

the direct client has crashed several times, it continues to refuse my user-name and password cancelling it asap no forum support, very poor instructions… Read Full Review

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★☆☆☆☆

“100% UNSAFE and unprofessional”

Written on: 19/04/2014 by Aaden370 (1 review written)

Proxy worked just about ok, though occasionally very slow or unavailable. Then I tried to use the VPN that comes with it; their VPN client made it look like it was operational, all green lights and 'connected' status... except it did not work and it turns out the connection was not tunnelled at all (no IP change). I emailed the support, then emailed again, no reply except some ticket for some ZenDesk thing I cannot even log into, and that won't send me a password despite numerous request. Looks… Read Full Review

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Itreviewer101's Comment

Written on: 24/04/2014

Exactly my experience - did not work, they took my money for 3 months while I was logging complaints which they never replied to. The bank is getting my money back and lodging formal complaints with relevant authorities - encourage you to do the same.

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★☆☆☆☆

“Rubbish service, ripoff - do not buy!”

Written on: 22/03/2014 by olSelf1990 (1 review written)

Worked for a week, then stopped. Customer service was no-existent so I moved to another provider. One month later Kickass take another payment from my credit card, yet this is supposed to be a month-on-month arrangement. DO NOT USE KICKASS… Read Full Review

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★☆☆☆☆

“Customer Service”

Written on: 23/09/2013 by mathie66 (1 review written)

Customer service is non existent with this Proxy service. No help whatsoever from them if you have a question or problem. Proxy is quite good but not close to other service's with really good customer support, I would not recommend this to anyone… Read Full Review

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★★★★★

“Cheap, Fast Proxy Service”

Written on: 03/07/2013 by mbowmen (1 review written)

its a pretty good service that's not the cheapest but its by far the fastest. Set up is easy and doesn't take long ad once your up and running their is little or no buffering when streaming video and I kept up to date with the voice without any issues whatsoever. Customer support has been prompt and they explained thing in a clear way, and offered to take control of my screen and sort it out for me if i struggled, but I managed it no problem. Great service and its popular with my travel… Read Full Review

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★★★★☆

“Quite good actually”

Written on: 23/06/2013

I am a UK expat and used a number of proxies so far. I still have Expat Shield on my PC, but I stopped using it because KickAss is so fast and reliable. I like that it always works and really fast. I am aware that the computer may be using a few more resources when it is on, but it never crashed or stopped anything working so no problems yet. I use it on my PC, laptop, ipad and iphone. If only I knew how to connect it on my ANDROID tablet without importing an ovpn file, but just by ticking… Read Full Review

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★☆☆☆☆

“KickAssProxy exist or not.....”

Written on: 08/05/2013

KickAssProxy! I Signed up with this company back in February, Tried to cancel with them within 2 days of sign up. The telephone number listed as a contact number for the company was of a Taxi firm in Manchester. Submitting a Support request by ticket can only be done using there ZEN Desk, this left me with no replies after 3 months and no other means to contact the company. So I filed a disputed with PAYPAL for services not received I was unable by any means to contact KickAssProxy and could… Read Full Review

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★☆☆☆☆

“Absolutely ZERO customer support”

Written on: 02/03/2013 by bootus (1 review written)

It started off well. Setup my ipad and PCs successfully to connect via their service - very good, but when I tried to connect my Android Galaxy Note 2 there was no way i could make it work, and they provide no tutorials for this device. I sent them a support question about setting up VPN for android via their support system. After TWO WEEKS of waiting I followed up on the same ticket to ask for progress. The next day I find that they DELETED the support ticket, just gone off their system… Read Full Review

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Damien666's Response to bootus's Review

Written on: 08/05/2013

I agree and the number they provided me for customer support was a taxi firm, they delete the support tickets from their system.

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Damien666's reply to Damien666's Comment

Written on: 09/05/2013

Just so everybody is aware the current phone number on the site is also not connected to anything so you will get no phone support.

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★☆☆☆☆

“None existent support and Ip mismatch”

Written on: 05/02/2013

I paid for their proxy plus VPN service. For 2 months the VPN didn't work. I sent numerous emails and files a number of support tickets. All went unanswered. then I find out the UK proxy I am paying for makes me appear to be in Thailand, the Philippines and Australia depending on the day and not the UK… Read Full Review

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Bootus's Comment

Written on: 02/03/2013

too true - this company offers you ZERO support, i mean they NEVER contact you.

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★★★★☆

“Definitely Kicks Ass”

Written on: 14/09/2012 by Roberthand (1 review written)

It was a little bit tricky setting up but the customer support was spot on and got me up an running. However I could have done it myself had i followed the instructions but i just wanted to see if support actually existed. alot of these Proxy server companies are automated so that was good that there are some realy people behind the scenes. As for the service, its very fast but ofcourseits limited by my own internet connect when i'm overseas, as fast it is, so long as ive got a fast connection… Read Full Review

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Kickassproxy's Response to Roberthand's Review

Written on: 04/10/2012

Hi Roberthand,

We delighted to see your satisfied with our service. Thank you for the excellent review!

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★★★★★

“Now thats what I called fast”

Written on: 18/08/2012 by t4z33m (1 review written)

I'm and British ex pat and regularly use proxy servers to access UK content. The problem has been that free UK proxy servers are painfully slow and paid for proxy servers are not really that much faster. I tried Kick Ass Proxy server as they claimed to be the fastest and I have to say I'm pleasantly surprised. The sign up process is straight forward and u get a free trial. The tech support are happy to help you get set up if you need help and the price is right on the money too. Once I was… Read Full Review

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Kickassproxy's Response to t4z33m's Review

Written on: 04/10/2012

Hi t4z33m,

Thank you for the great review! We're glad to see your pleased with us.

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