Keysurf Reviews

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★☆☆☆☆
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From 3 reviews
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  • Reliability

  • Speed Consistency

  • Value For Money

  • Customer Service

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Keysurf

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Latest Reviews

★☆☆☆☆

“Would NOT choose Keysurf”

Written on: 27/02/2015 by Moore57 (1 review written)

I am a student who requires and expects reliability from my internet. The internet has gone down previously, 3 times, for a short amount of time which we have not thought to flag up with KeySurf. It then stopped working for 5 days, where, on each day, the employees (who have clearly been briefed to provide boll0cks answers in the hope it will make us happy), gave us varied excuses as to why it STILL was not working. The forth day was when three of my final year essays were due in. It has now… Read Full Review

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★☆☆☆☆

“Nostalgic”

Written on: 31/05/2014

The only upside of keysurf is that it makes you feel all nostalgic - because, it's exactly like using dial up. It randomly disconnects every few hours, and some days it just doesn't even work at all. I'm genuinely astounded by how awful it is. I'm not a technological expert, so I don't expect particularly fast internet, but I do expect a connection that doesn't frequently time out for no reason. It does this multiple times a day - and that's not an exaggeration. I feel bad for anyone who was… Read Full Review

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★☆☆☆☆

“poor service provided, and poor customer service”

Written on: 31/03/2014

My internet has always been pretty poor despite the university hall providing a router in each dormitory. The internet cuts off every few minutes, so I have to turn off the wifi on my laptop, and turn it on again, only to repeat the process a few times because it keeps disconnecting. I've called and emailed them a few times, but to no avail. Their customer services are extremely rude, and talk down to the customer. As far as I know, customer services are meant to HELP you with the problems you… Read Full Review

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