Disgusting ISP

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★★☆☆☆
1.6
25.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Scottzr491's review of Eclipse Internet www.eclipse.net.uk

“Disgusting ISP”

★☆☆☆☆

written by Scottzr491 on 10/11/2014

Been with them for a long time, the ONLY good thing has been their connection has been good not excellent but good.

Now why everyone should avoid Eclipse

1. Eclipse focuses more on its business element than residential
2. their packages are OVER PRICED
3. Very irritating datacap (20GB)
4. When you exceed datacap your speeds is slowed down to 'dial up' speed
5. Unlimited package is a method to upsell you because the dial up speed is very annoying thus they say upgrade to a larger data allowance which means more money

To conclude, if you are thinking of purchasing a contract based on their 'excellent' reliability, DONT! this is because we have come very far from dial up connection many of the ISP (Internet Service Providers) are doing everything to keep a good line. Eclipse however feels that based on this ONE 'good' factor they can attract custom then upsell to their expensive packages. To top it BT are upgrading lines which will mean you will benefit anyway.

I seriously hope you do not get hypnotised into their 'excellent' reliability marketing strategy, look away now before its too late!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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