BT FON Reviews - www.btfon.com

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Latest Reviews

★☆☆☆☆

“Bad customer service”

Written on: 11/12/2014 by Kaliyahn1976 (1 review written)

BT charged me £130 to activate a phone line that was active and they would not listen even though I gave them the phone and account number with BT. If you can avoid BT do so their customer service is run by Robots they do not listen they just say what they are told to say. Once my contract is finished then I will find another provider… Read Full Review

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★☆☆☆☆

“So disappointed”

Written on: 07/12/2014 by Schaefer197 (1 review written)

I used this service two years ago when I first moved to Edinburgh. Back then, the service was shoddy and unreliable. Currently, I'm between flats and needed temporary wifi....let's just say there have been no improvements at all. Beware. :(… Read Full Review

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★☆☆☆☆

“Don't waste your money!”

Written on: 10/08/2014 by an_other (1 review written)

Well what can I say Ive just signed up to BTWifi-with-FON for £15 a month on an 18 month contract and I am now kicking myself for doing so! The connection I have with 5 bars signal strength on my laptop is very poor indeed. It's like going back to the days of a dial up 56k modem! What you are actually doing is sharing a public connection on a neighbours Homehub. This is ok if the Homehub is next door but, the problem is you just don't know where the Homehubs are located & it would appear you… Read Full Review

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★★☆☆☆

“Absolutely abissmal”

Written on: 16/05/2014 by Duncanw1952 (1 review written)

Absoluteltely no connection to speak of. I spent £6.00 for a connection that didnt give me enough bandwidth to log into internet banking let alone streaming anything. Leave well alone dont be so stupid to believe that BT is actually repudible… Read Full Review

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★☆☆☆☆

“Rubbish, awful, pathetic ”

Written on: 13/05/2014 by lplatner (1 review written)

I supposedly have a hot spot just outside our house. Yet, connecting is a total pain. Sometimes can't connect at all, Then when I do, the service is unstable. Occasionally it is alright, most times, slow as molasses. Even when the service is good, the connection will be drop within an hour or less.When it does, you can't reconnect. When I first choose a BTfon service, often the login window never comes up. Have to turn off my wifi, then on, then attempt to log into a different service, then go… Read Full Review

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★☆☆☆☆

“SAVED BY REVIEWS”

Written on: 24/12/2013

This thing was working at a crawl loading a page until it got to the bit where you spend your money. Then it really started to move. I couldnt get any terms and conditions up,it wouldnt send them.So I went back to my tmobile dongle and pulled up a lawyers feast of terms and conditions. Hastily realizing this service is dodgy I searched for reviews. As I suspected, you get charged more than once and it decides when you have had fair use and cuts you off. You have nowhere to turn for redress and… Read Full Review

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★☆☆☆☆

“I dont even remember signing up for this. I would...”

Written on: 05/05/2013

I dont even remember signing up for this. I would never pay £15 for internet access as I have no problem getting it. I have had £15 taken out of my account twice… Read Full Review

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★☆☆☆☆

“WHAT?”

Written on: 17/04/2013 by Territhomas1 (1 review written)

i received my bank statement this morning to find 5 payments from btfonwifiaccesspass at £15 each time.Not once have i ever used this nor have i ever needed to connect to any other wireless as i pay for virgin media every month and never had a problem with my connection,i can't understand why i have been charged for this? i'm fuming as they have taken £75 from my bank. … Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 13/01/2013 by actweaver (1 review written)

have used BT Fon 3 times in last couple of years and each time I'm hoping they'll provide a better service and each time is useless. Strangely, it seems to work very smoothly when you're involved in the sign up and payment process but then? Connections are intermittent (at best) and for many hours non-existent. I've been a signed and paid up member of BT Fon for the last 5 days and probably "enjoyed" no more than 3 hours uninterrupted service. Complete waste of time and money. Easier… Read Full Review

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Dawnstringer's Response to actweaver's Review

Written on: 24/01/2013

Intermittent at best and a lot of the time it simply doesn't work. I'm angry that I've been misled. I used virgin at home and my Vodafone dongle when out and about. I changed because wi-fi was supposed to be free with BT vision or whatever it's called. I was fooled into signing for the whole shabang. This shoddy service doesn't even deserve one star.

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★☆☆☆☆

“Con artists”

Written on: 20/11/2012 by roccoluca (1 review written)

Used this site in an emergency as my broadband wasnt working , tried to pay for 2 days and got charged 5 times .. absolute night mare to try and chase for refund .. theres no ... zero star review but if was it would be zero… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 28/10/2012

I needed to connect to the internet, as my dongle would not work, and BT FON was the only option at the time. Needless to say, I was charged twice for a day pass, in exactly the same way as others write here. I have sent BT FON an email, but I am still awaiting response. You would think that with a network as widepread they would make their payment process more effective and safe… Read Full Review

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★☆☆☆☆

“it was good while it lasted”

Written on: 11/08/2012

bought the 1 day pass just to test it out, and loved how fast the speed was when browsing. then all of a sudden it cut of after about 15-30 minutes. i thought maybe it was a glitch and signed into my account again. it saids i have 23 hours let of service but every time i try to connect to the internet through this, it brings me back the annoying homepage. i don't know what to do. this site is a scam and lures you in my making the prices cheap. 5 pounds for 1 day with fast connection sounds… Read Full Review

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★☆☆☆☆

“BTFON”

Written on: 14/12/2011 by juliana_tan00 (1 review written)

I paid for the £15 for 5 days deal but every time I want to use the Internet, I have to log in at least 5 times to finally get connected. My husband got charged twice because he couldn't get access the first time he paid and he thought the payment did not go through and he paid again! It's a lousy network to sign up for and we definitely will rather go without Internet than to have one as useless as this one… Read Full Review

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★☆☆☆☆

“appalling”

Written on: 16/11/2011 by barrett (42 reviews written)

my home broadband stopped working, so I signed up with BT Fon to receive a 1 day connection for £ 5, after payment by credit card I received a countdown of 1 hour. At the time I didn't understand why the heck I received 1 hour service instead of 1 day and I needed to connect urgently to the internet, so , like a fool, I signed up again with BT FON because it was the only wireless service available that I could find. I filled in the form for £ 5, but received an error message and it did not… Read Full Review

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