BT FON Reviews - www.btfon.com

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★☆☆☆☆
1.2 / 5
25
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  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★★★☆☆

“Better than the other reviews suggest”

Written on: 01/12/2016 by nickouk (1 review written)

No idea what the other reviews are going on about. When I house-sit for my parents, who don't have a proper internet connection, I always get BT Fon for the 2 weeks or so I'm there. Sometimes it's more reliable than others (some years it's absolutely perfect, like a proper home connection, and others it doesn't work quite as well and you sometimes have to phone their customer support). And this is in a flat that generally gets poor reception. Their customer service is freephone and polite and… Read Full Review

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★☆☆☆☆

“Pay then it doesn't work! ”

Written on: 18/10/2016 by Kingj275 (1 review written)

Absolutely shocking! Before I purchased it, it worked every day! I paid for 3 months and it CUTS OFF every single day!! Don't waste your money! I bought it as I'd moved house and needed something temporary until my usual wifi provider could install it- wish I'd have waited! I'll be formally complaining as this isn't good enough! Save your energy, cash and time and stay without it. Just another marketing ploy!… Read Full Review

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★☆☆☆☆

“Pay and don't get enything”

Written on: 08/10/2016 by Mejana (1 review written)

I recetly move to new place without WiFi so I wanted to try BT fon it show on my mobile and pc signal very strong and speed 58Mbs, for a week or two I was checking it. So I made decision to try out for one day nearly £7 well if will it work I can make contract for a year. What a surprise after pay I getting every few minutes limited access (no Internet) on pc as well on mobile. Before paying it didn't happened. Good waste of many. … Read Full Review

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★★☆☆☆

“Like Dial-up”

Written on: 17/07/2016 by Abigaill471 (1 review written)

The BT wifi with Fon service is better than absolutely nothing, but it is a very patchy, unreliable service that drops off frequently and is very slow otherwise. You would be better off spending the money at a local pub that offers free wifi… Read Full Review

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★☆☆☆☆

“DO NOT BUY..AVOID!!!”

Written on: 10/03/2016 by Sweeneyuy346 (1 review written)

This is not only a waste of money..its a waste of your time. I have spent more time logging in and out than actually using the internet, I am furious. They are robbing people. It should be illegal for them to charge money for nothing. Discraceful… Read Full Review

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★☆☆☆☆

“If I could pick zero ”

Written on: 18/02/2016 by Angrysloth (1 review written)

I also tried to use this service in between moving flats, utterly garbage signal, speed like a sloth with a hang over ! Do Not Buy BT have a cheek offering purely fabricated net access...At best you might get one hour crashing and connecting, it's the worst service I have ever tried wireless ... I did get a refund but only for half the amount of one month fee, there is nothing good I can say at all about this service other than the hold music is not the worlds most offensive... Stay sane go… Read Full Review

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★☆☆☆☆

“Utter rubbish”

Written on: 05/11/2015 by Bradley116 (1 review written)

As everyone says, this is a terrible service. Unreliable and slow. They really should be brought to account for this level of shoddy service. Oh, guess what. I can't post this because the service has gone down again and I'll have to spend five minutes trying to reconnect… Read Full Review

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★☆☆☆☆

“DO NOT BUY!!!! ”

Written on: 28/10/2015 by MicaelaDonahue297 (1 review written)

DO NOT BUY!!! YOU'LL REGREAT IT!!!! ITS NOT WORTH IT AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Shocking no service”

Written on: 29/08/2015

Bt charged me twice for one package that I couldn't access as by fon whilst showing available in the remote area disappeared after payment, which went trough twice x2 17.95 I was robbed . Most times you pay 8 for 24 hours pffft 15 mins tops . No direct route to assistance or help just more frustration . Heed my warnings steer clear… Read Full Review

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★☆☆☆☆

“Absolutely useless, steer clear! ”

Written on: 03/08/2015 by Crabtree330 (1 review written)

I signed up and paid 18 pounds for this service only to find it didn't work at all. When I called up to get a refund they couldn't find my details and so wouldn't process the refund. So it cost me 18 pounds for absolutely nothing. Totally hopeless customer service to top it off. I'd stay well clear if you can… Read Full Review

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★☆☆☆☆

“bt fon, total rubbish”

Written on: 06/07/2015 by ucGonzalez205 (1 review written)

well bt fon for me is slow, utterly unpredictable, and for 8 pound a shot not worth the money, for me it is only worth around a generous 3 pound, bt should hold their heads in utter shame, greedy fat cats… Read Full Review

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★☆☆☆☆

“Bad customer service”

Written on: 11/12/2014 by Kaliyahn1976 (1 review written)

BT charged me £130 to activate a phone line that was active and they would not listen even though I gave them the phone and account number with BT. If you can avoid BT do so their customer service is run by Robots they do not listen they just say what they are told to say. Once my contract is finished then I will find another provider… Read Full Review

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★☆☆☆☆

“So disappointed”

Written on: 07/12/2014 by Schaefer197 (1 review written)

I used this service two years ago when I first moved to Edinburgh. Back then, the service was shoddy and unreliable. Currently, I'm between flats and needed temporary wifi....let's just say there have been no improvements at all. Beware. :(… Read Full Review

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★☆☆☆☆

“Don't waste your money!”

Written on: 10/08/2014 by an_other (1 review written)

Well what can I say Ive just signed up to BTWifi-with-FON for £15 a month on an 18 month contract and I am now kicking myself for doing so! The connection I have with 5 bars signal strength on my laptop is very poor indeed. It's like going back to the days of a dial up 56k modem! What you are actually doing is sharing a public connection on a neighbours Homehub. This is ok if the Homehub is next door but, the problem is you just don't know where the Homehubs are located & it would appear you… Read Full Review

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★★☆☆☆

“Absolutely abissmal”

Written on: 16/05/2014 by Duncanw1952 (1 review written)

Absoluteltely no connection to speak of. I spent £6.00 for a connection that didnt give me enough bandwidth to log into internet banking let alone streaming anything. Leave well alone dont be so stupid to believe that BT is actually repudible… Read Full Review

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★☆☆☆☆

“Rubbish, awful, pathetic ”

Written on: 13/05/2014 by lplatner (1 review written)

I supposedly have a hot spot just outside our house. Yet, connecting is a total pain. Sometimes can't connect at all, Then when I do, the service is unstable. Occasionally it is alright, most times, slow as molasses. Even when the service is good, the connection will be drop within an hour or less.When it does, you can't reconnect. When I first choose a BTfon service, often the login window never comes up. Have to turn off my wifi, then on, then attempt to log into a different service, then go… Read Full Review

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★☆☆☆☆

“SAVED BY REVIEWS”

Written on: 24/12/2013

This thing was working at a crawl loading a page until it got to the bit where you spend your money. Then it really started to move. I couldnt get any terms and conditions up,it wouldnt send them.So I went back to my tmobile dongle and pulled up a lawyers feast of terms and conditions. Hastily realizing this service is dodgy I searched for reviews. As I suspected, you get charged more than once and it decides when you have had fair use and cuts you off. You have nowhere to turn for redress and… Read Full Review

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★☆☆☆☆

“I dont even remember signing up for this. I would...”

Written on: 05/05/2013

I dont even remember signing up for this. I would never pay £15 for internet access as I have no problem getting it. I have had £15 taken out of my account twice… Read Full Review

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★☆☆☆☆

“WHAT?”

Written on: 17/04/2013 by Territhomas1 (1 review written)

i received my bank statement this morning to find 5 payments from btfonwifiaccesspass at £15 each time.Not once have i ever used this nor have i ever needed to connect to any other wireless as i pay for virgin media every month and never had a problem with my connection,i can't understand why i have been charged for this? i'm fuming as they have taken £75 from my bank. … Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 13/01/2013 by actweaver (1 review written)

have used BT Fon 3 times in last couple of years and each time I'm hoping they'll provide a better service and each time is useless. Strangely, it seems to work very smoothly when you're involved in the sign up and payment process but then? Connections are intermittent (at best) and for many hours non-existent. I've been a signed and paid up member of BT Fon for the last 5 days and probably "enjoyed" no more than 3 hours uninterrupted service. Complete waste of time and money. Easier… Read Full Review

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Dawnstringer's Response to actweaver's Review

Written on: 24/01/2013

Intermittent at best and a lot of the time it simply doesn't work. I'm angry that I've been misled. I used virgin at home and my Vodafone dongle when out and about. I changed because wi-fi was supposed to be free with BT vision or whatever it's called. I was fooled into signing for the whole shabang. This shoddy service doesn't even deserve one star.

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