appalling

Click here if this is your business
BT FON - www.btfon.com
★☆☆☆☆
1.1
From 30 reviews
3.0% of users recommend this

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Click here if this is your business

barrett's review of BT FON - www.btfon.com

“appalling”

★☆☆☆☆

written by barrett on 16/11/2011

my home broadband stopped working, so I signed up with BT Fon to receive a 1 day connection for £ 5, after payment by credit card I received a countdown of 1 hour.
At the time I didn't understand why the heck I received 1 hour service instead of 1 day and I needed to connect urgently to the internet, so , like a fool, I signed up again with BT FON because it was the only wireless service available that I could find. I filled in the form for £ 5, but received an error message and it did not complete the payment, so I gave up. Then I found out that I was charged £ 5 even though I received no payment confirmation. I tried to contact them, but obviously, they make it really hard as there's no obvious contact info on their website. I felt like an angry fool. I just sent an email to the advice bureau and I'll go to sleep after writing this negative review.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account