Abandoned

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★★☆☆☆
1.5
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421Morris's review of Swinton Insurance Breakdown Cover

“Abandoned”

★☆☆☆☆

written by 421Morris on 09/10/2015

Everything on dash was saying dont proceed.. Call for help. Rang for help and requested lifting as automatic and over 60 miles from home. This was agreed on phone.
Over 4 hours later get a phone call to say they were on their way. Half an hour later van ordinary recovery truck not capable of lifting, turns up with a man you scratched his head and basically said the engines running so cant help. After numerous phone calls and basic banging of heads he told us to drive off and if we broke down again to give them a ring but they were busy and had another 70 calls before us so it would be at least another 4 hours. By driving off I then would have no signal to phone as remote area and besides he was out of time.
Totally unfit for purpose, the man on the phone even said ..what do you expect me to do about it.. Totally useless and dangerous... Do not use in any lifetime..
Limped home on Limp mode having to stop several times taking over 3 hours to go 60 miles. I had a pensioner as passenger also and they were aware of this. It turned out to be the alternator.. I complained and they offered me £10 for late arrival ...
Words do not go far enough!

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