Remember to phone them with new vehicle details

Start Rescue - www.startrescue.co.uk
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Leicesterlcfc's review of Start Rescue - www.startrescue.co.uk

“Remember to phone them with new vehicle details”

★☆☆☆☆

written by Leicesterlcfc on 23/08/2017

Just phoned them about my breakdown but because I did not inform them that I acquired a new vehicle In January my policy was invalid and wanted £400 to tow me home.Absolutely livid with them and told them I will be taking matters further as I'm sure I'm not on my own in not informing them they stink AVOID AT ALL COSTS

  • Speed of response

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Startrescue.co.ukcustomerservices's Response to Leicesterlcfc's Review

Written on: 08/09/2017

Dear startrescue.co.uk customer, thank you very much for taking the time recently on the telephone to discuss your review, we are glad we were able to resolve the issue fully for you. If there are any other areas where we can help you, then please don’t hesitate to contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00 With best wishes, the startrescue.co.uk Team.

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Markarmson's reply to Startrescue.co.ukcustomerservices's Comment

Written on: 10/09/2017

Thank you start rescue in resolving the issue and i'm glad to to say i will be staying with you.Apart from the recent issue i do find your breakdown recovery a fantastic service and your app that shows your location in the unfortunate event of breaking down is excellent.

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