Start Rescue - www.startrescue.co.uk Review

Start Rescue - www.startrescue.co.uk
★★★★★
4.6
From 1832 reviews
89.0% of users recommend this

  • Speed of response

  • Customer service

  • Value For Money

Guest's review of Start Rescue - www.startrescue.co.uk

“I bought 3 star cover and ensured that I have a home...”

★☆☆☆☆

written by on 06/06/2016

I bought 3 star cover and ensured that I have a home recovery. This morning car broke down at home address and I called Start Rescue to find out that I have one star cover which does not include home recovery. None of the paperwork explain what is covered and how many star cover I have bought so I have no evidence what level cover I have.  So they sell you a cover, don't add any details about the level of the cover on the paperwork and just try to charge you extra when you need recovery. since my car would need towing the starting price through them is £111 plus any special equipment. Be careful and ensure that you get level of the cover in writing.

  • Value For Money

write a review

Startrescue.co.ukcustomerservices's Comment

Written on: 15/06/2016

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment

Startrescue.co.ukcustomerservices's Comment

Written on: 15/06/2016

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment

Startrescue.co.ukcustomerservices's Comment

Written on: 15/06/2016

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!