Worst breakdown experience

Start Rescue - www.startrescue.co.uk
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Janessa37's review of Start Rescue - www.startrescue.co.uk

“Worst breakdown experience”

★☆☆☆☆

written by Janessa37 on 26/08/2015

A single women on my own breaks down near a known 'dogging area'. Three times start rescue said breakdown recovery is on its way and three times it was postponed. I was stuck on my own with dodgy looking men cruising by me, my battery went dead on my mobile. Lucky for me a lovely couple helped get my car started and escorted me back to my home safely. One of the start rescue advisors even hung up on me. I definitively would not recommend. Three hours I had waited. Its worth paying more to get a proper service. I was terrified in this situation.

  • Speed of response

  • Customer service

  • Value For Money

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Startrescue.co.ukcustomerservices's Comment

Written on: 28/08/2015

Dear startrescue.co.uk customer, we are sorry to find your comments concerning the service you experienced. We would like to investigate your experience further for you and would be grateful if you could contact our Customer Service Department Monday – Friday 08.00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the ‘Contact’ section on our site, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, The startrescue.co.uk Team.

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