Terrible service

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Dylan92's review of Saga Breakdown Cover

“Terrible service”

★☆☆☆☆

written by Dylan92 on 09/11/2015

Broke down on a busy dual carriageway with no hard shoulder and reported that it was a very dangerous location. Saga called back after 20 minutes to say it would be another hour and a half before they would get to me (although the local recovery service depot was only two miles away). I had to get the police to help and had two police cars controlling traffic while they organised a recovery for me which took about ten minutes to arrive.

This was dangerous situation and the service on this occasion was a disgrace.

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