Car recovery

Rescue My Car Breakdown Cover - www.rescuemycar.com
★★★★☆
4.3
86.1% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Howlett39's review of Rescue My Car Breakdown Cover - www.rescuemycar.com

“Car recovery”

★☆☆☆☆

written by Howlett39 on 13/03/2017

My husband and I bought breakdown cover with rescue my car. I was involved in a car accident on the M1 just over a week ago and needed the car recovering. We had paid for onward travel but i decided it was best to return home. I was a single parent in the car with my 2 year old son and we waited a total of 5 hours to be picked up. I had a call asking if we could be picked up the next day. This was not an option. We got a letter through saying they will charge us as we are claiming through Insurance. Really do not recommend. Avoid this company!!!!

  • Speed of response

  • Customer service

  • Value For Money

Rescuemycar1's Response to Howlett39's Review

Written on: 22/03/2017

Thank you for providing your account details so we could look into this for you.

I am happy we were able to resolve these issues in a recent phone conversation for yourself and can confirm the letter regarding the insurance is not a charge for your self and there was and is no cost of this call out for you.

Kind regards

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