written by Howlett39 on 13/03/2017
My husband and I bought breakdown cover with rescue my car. I was involved in a car accident on the M1 just over a week ago and needed the car recovering. We had paid for onward travel but i decided it was best to return home. I was a single parent in the car with my 2 year old son and we waited a total of 5 hours to be picked up. I had a call asking if we could be picked up the next day. This was not an option. We got a letter through saying they will charge us as we are claiming through Insurance. Really do not recommend. Avoid this company!!!!
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Rescuemycar1's Response to Howlett39's Review
Written on: 22/03/2017
Thank you for providing your account details so we could look into this for you.
I am happy we were able to resolve these issues in a recent phone conversation for yourself and can confirm the letter regarding the insurance is not a charge for your self and there was and is no cost of this call out for you.
Kind regards
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