written by Redeemed on 28/09/2014
This company left me, a lone woman, on my own after I broke down and would only come out if I paid £40. Customer 'service' were very uncaring and left me to get on with it and offered no other alternative. Luckily, I was not too far from home and called on family to rescue me. AVOID THIS COMPANY AT ALL COSTS!
As rated by our community of reviewers
Happyamanda's Response to Redeemed's Review
Written on: 28/09/2014
I thought £40 was the excess isnt that what you signed up to?
Rescuemycar.com-Breakdown's Response to Redeemed's Review
Written on: 29/09/2014
Hello,
On behalf of Rescuemycar I apologise for the poor experience you have received.
As a company we always try to maintain a high level of customer satisfaction, but value all feedback we receive.
I would like to help to resolve these issues, so please contact us by phone. Alternatively, if you would prefer a call back, please email and leave contact details to the email address on our website.
Many thanks,
Rescuemycar
Beanyian's Response to Redeemed's Review
Written on: 29/09/2014
when I went with rescue my car I asked for breakdown cover to which I was told I got until I received my documents I had a £40 execess to pay then I had a hit & run driver to which my car was a right off my car was taken away & 3 months later im still waiting for a payout ive even got police to put a stolen marker on her as I don't even know where it is. I cant wait til feb when I have to renew my insurance & do u think il come back to this so called company would I heck as like I find them so useless that my 9 yr old can do a better job this place needs shutting down for good